sadly, I have had MANY bad reports about cwc, 3 months of backorders, also not calling people back etc, I had even though they went out of business as many people asked me and never got any response from them, personally, for your guys sake I hope these aftermarket companies really get on the ball, if you owned a Honda you'd have over 10o0 companies to choose from, with 2.5 million saturns on the road theres plenty of work for everyone. ----- Original Message ----- From: "Christopher Feeny" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, March 25, 2002 4:17 PM Subject: Re: [SPOC] Sucks carreras are available...
> I feel bad only giving them my throttle body business, but CWCmotorsports > had spot on pricing, called me back many times, even called to let me know > that one set of rotors looked off, and overnighted a new set from stillen > direct to me so I would have it all at the same time. > > Micah and the guys at CWC have never let me down, but it would have been > nice to give a business in my home state the job. > > In any business, if you don't call back people will go elsewhere, esp. in > the car parts market, most of the time no call back means they folded. > > Chris > > > > --- > ... Christopher Feeny > web: http://30moons.com > job: Web Developer (asp, php, html, database backend, graphics) > hob: online since 1983, 96 Saturn SC2, PC building, web research > ... [EMAIL PROTECTED] > > On Mon, 25 Mar 2002, 6th Planet Used Parts wrote: > > > Ryan, it really sucks lately all the reports i have been hearing about lack > > of customer response in the aftermarket, i am friends with xrc and have > > begged them to please call people back, i hear they are very busy but > > no-one, no-one receives more calls and inquiry's nationwide then myself, i > > dont care if i spend 12 hours on the net, i answer everyone, including > > jerks, dreamers and people im sure are just using me to get a quote to go > > somewhere else and get a lower one, in business though,m i got where i am by > > answering everyone fairly and if i do run into a problem (no-one perfect, we > > are now shipping out over 400 orders a month and still have not ONE BBB > > complaint but i do get people i cant make happy or i felt they broke the > > part and are trying to make a bogus claim) i try and handle it to the best > > of my ability. > > i just got a check for 3800.00 from a guy with no Internet from PA, how? he > > called sps, xrc and others by asking friends whos the best out there, well > > after checking us all out (sps has a VERY large amount of BBB complaints, > > now, you generation doesn't use BBB to its fullest potential so i was > > surprised when this young man told me he checked them and based his decision > > on two things, one BBB complaints and two, NO-ONE called him back) we got > > the job, yes, he called me on fucking weekends when i was in the keys, he > > called me 5 times a day, i didnt know he was serious or not, BUT, i gave him > > the simple courtesy of my time, thats why were in business right? does > > ANYONE think they can open a business and treat the public like shit? (i.e. > > sps with their huge fucking egos) > > sps has been bad mouthing me consistently since they lost me as a supplier, > > funny how many other suppliers they have lost. > > xrc has the potential that, well, i cant even begin to tell you, the saturn > > aftermarket is HUGE, i PRAY, they get through their growing pains, like i > > said, they are my FRIENDS and if they are reading this as friends i hope > > they can differ from bashing and constructive critiscm. CAUSE I TOO HAVE > > CALLED 4 TIMES THIS WEEK TO PLACE AN ORDER (now if i call and want to place > > an order, you all know me, you think im fucking around or am i ready to > > spend money like RIGHT NOW?!). > > im giving them my support and i recommend people weekly to them,, if > > something's wrong,. if something's on backorder i have found your generation > > is very forgiving IF YOU SIMPLY FUCKING GIVE THEM THE RESPECT TO CALL THEM > > AND EXPLAIN~! > > thats my 2 cents, long live xrc but goddamn guys, pick up the phone and > > answer these guys, dont wait till it hits the net (something joe learned > > many years ago).... > > ----- Original Message ----- > > From: "Ryan Jenkins" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Monday, March 25, 2002 2:11 PM > > Subject: Re: [SPOC] Sucks carreras are available... > > > > > > > Well... if this is the kind of service that i can expect from companies > > that > > > 'support' saturns (i.e. not just trying to make a $$$), then i'm glad i'm > > > out. > > > > > > the guys at SRC (or XRC, whatever they are now) had also said they would > > > work up a set for me... with koni inserts. I called a few times, sent a > > few > > > emails, etc... I basically said "i have the money, i want a good strut > > setup > > > for autoX". Now when a potential customer calls and says they're ready > > to > > > drop $1500 on a set of shocks, then if i were them i would sit up and > > listen > > > and actually respond. I kept emailing and calling and after a while i > > just > > > got no response anymore. > > > > > > Many other car makes with better aftermarket support also have a much > > better > > > aftermarket parts dealer network. If i called a bmw, porsche, honda, or > > > mazda shop and told them what i wanted (and they had the availability of > > > parts and can do this work - i'm not saying they should drop everything > > and > > > run off and custom machine a set of titanium shock housings) they'd have > > at > > > least tried to figure out what i want, then tell me what they can do, and > > > offer some suggestions as to how they can best meet my needs as a customer > > > (or hell, at least sell me something!). > > > > > > So.. as soon as the sc2 is sold, i start work on getting a 325is to > > > autocross, and assail D-Stock with... > > > > > > Recap: > > > > > > F@#% SPS > > > F@#% SRC > > > F@#% Progress > > > F@#% AEM > > > F@#% Stromung (remember them?) > > > F@#% Energy Suspension > > > > > > Oh yeah... Joey's cool. He can stay. I'll be sure to remember all of > > this > > > when i pick up a 92SC shell to start building an ITA car out of in a year > > or > > > so. All of these guys that have acted like assholes or blown off > > customers > > > and parts suppliers (SPS) wont be getting my business when i *really* > > start > > > spending money on a saturn (no more playing in the parking lot sandbox > > with > > > saturns). At least ordering parts and getting things for my RX7 has been > > > really painless, and there's a very good Mazda Rotary shop in the area. > > One > > > less thing to worry about. > > > > > > Cheers, > > > > > > Ryan > > > > > > > > > ----- Original Message ----- > > > From: "Christopher Feeny" <[EMAIL PROTECTED]> > > > To: "SPOC National" <[EMAIL PROTECTED]> > > > Sent: Monday, March 25, 2002 1:38 PM > > > Subject: [SPOC] Sucks carreras are available... > > > > > > > > > > I too was told that carerra stopped all production of the strut bodies > > :( > > > > > > > > Chris > > > > > > > > --- > > > > ... Christopher Feeny > > > > web: http://30moons.com > > > > job: Web Developer (asp, php, html, database backend, graphics) > > > > hob: online since 1983, 96 Saturn SC2, PC building, web research > > > > ... [EMAIL PROTECTED] > > > > > > > > Visit SPOC National at http://www.spocnational.org > > > > > > > > Don't forget to update your Profile in the Owners Database. > > > > > > > > > > Visit SPOC National at http://www.spocnational.org > > > > > > Don't forget to update your Profile in the Owners Database. > > > > > > > > > > Visit SPOC National at http://www.spocnational.org > > > > Don't forget to update your Profile in the Owners Database. > > > > Visit SPOC National at http://www.spocnational.org > > Don't forget to update your Profile in the Owners Database. > Visit SPOC National at http://www.spocnational.org Don't forget to update your Profile in the Owners Database.
