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yeah, but if they have poor service, even the greatest
products in the world wont sell... not a flame/opinion, just a
statement.
FWIW, last summer i sent out numerous emails and phone
calls/left messages with XRC, i was looking for a carerra housing/koni insert
setup - willing to spend around $400 per corner on it, and i got one response
that said "we're working something up, we'll get back to you" and never got any
responses back afte that - so i gave up on 'em. For a $1500 sale you'd
think a company would take a little more interest in the customer...
The Guys at XRC are creating NEW, INOVATIVE
PRODUCTS that SPS could not FATHAM! Whien is the last time SPS or saturn
motorsports designed a new useful product? XRC is designing body kits
and all sorts of stuff. But hey, if you guys dont want to support the
ONLY company out there that is busting their asses left and right, and not
caring about the profit, then SPS is where you should go.
Jeremy Guzman Distributor for XRC - NC http://www.xtremeracingconcepts.comCo-founder,
ECSP http://ecsp.saturnperformance.com96
SL2 -HotShot Ceramic Intake -K&N Cone Filter -K&N Crank Case
Breather -Dynomax ST Muffler -Nology Hotwires -Beru Silverstone
Plugs -SRC 55mm Throttle Body -SRC 2" lowering springs -2 10" MTX
Thunder 4104's -MTX 2120 Amp -Strobe Lights (front) -Neon Tube over
subs -Custom Painted Interior -Custom Fabricated Switch Panel -Custom
Guage Holder in Fabrication -Custom Radar Detector Mount in
Fabrication
----- Original Message -----
Sent: Friday, May 17, 2002 12:32
AM
Subject: [SPOC] XRC problems, please
respone ASAP
This is not a flame, merely exactly
what happened in my specific case. Please, write back. I was
supposed to have my car ready for my show this weekend, so I ordered in
march. Ok, here're the details:
I ordered my XRC throttle body
late march (either 2 or 3 weeks before the April 6th show) and got my
throttle body 2 weeks ago after MUCH calling and hearing the same old story
that they "forgot to send it, and it'll be out tomorrow." Then, today
I get what is supposed to be my 2.5" cat back. I get everything ready
for the shop tomorrow, and my exhaust doesn't fit the muffler!!! After
waiting almost 2 full months, I am short one throttle body core refund, and
1 exhaust system. The small inlet on the pipes measures 2 1/8" and the
larger end is 2 1/4". NO WHERE does it get to be the exact 2.5" that
my Dynomax (which JEGs shipped to me in 4 days) muffler is. Has anyone
else noticed these qualities in XRC's customer service? Whenever I
called, I never really got a straight answer and now my deadline is pretty
much passed. main things I need to know:
Is the XRC 2.5 inch
cat back usually short up to 3/8" in diameter?
What I have is
between 2 and 2.5 inches, what do I in fact have?
Should I just get
everything else I need from SPS from now on? They seem to be of a
higher quality.
I plan on getting a turbo, should I just see if the
shop can just adapt my whatever-the-hell-sized tubing to the muffler and go
with it? Or will another 2-3 months of calling and waiting be worth it
to finally get the product I ordered?
Truely frustrated to wits end,
Reece
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