This is the risk you take ordering from a new company.  It takes time to
get the bugs out, get staff that knows what the hell they are doing, and
vendors that take the new outfit seriously.  You have to figure the vendor
deal with probably 100 shops that pop up daily bragging they are going to
need $100,000 standing orders and all this advertizing material,
etc...only to fold at months end.

XRC is working hard I trust, they are simply a little overwhelmed I
believe.  If you have to have something definitely without a hitch there
are older saturn vendors that are established..sure you pay more, sure you
may have to deal with attitudes, and sure you aren't going to be helping a
company trying to push the saturn envelope a bit.

Hopefully down the line one day we will get a little pamphlet with a
customer appreciation coupon in it or somehow entered into a contest for a
prize.

I just hope everyone here that has a problem with any vendor or person on
this list contacts them first and gives them a chance to fix whatever is
wrong...a few flames here and there can really start the rumor mill going.

Chris

---
... Christopher Feeny
web: http://30moons.com
job: Web Developer (asp, php, html, database backend, graphics)
hob: online since 1983, 96 Saturn SC2, PC building, web research
... [EMAIL PROTECTED]

On Fri, 17 May 2002 [EMAIL PROTECTED] wrote:

> Look, Reece has a very good question. He's asking if what he recieved was 
> what he should have got and if it's not, how to go about getting it 
> corrected.  He didnt ask why Joey hates Kevin, and quite frankly i dont think 
> anyone cares why he does.
> 
> Reece, if your having trouble with the company about a product you recieved, 
> contact them. It's probably an honest mistake, it happens.  I for one think 
> XRC is working hard to get this deal straightened out.  I personally find a 
> retailer i like that im comftorable with. I've had good results with XRC, and 
> Saturn Motorsports. But i recomend giving XRC a call and seeing what you can 
> do about it.  I hope things work out for you buddy.  
> 
> Michael Bard
> MRB Racing
> 
> 
> Visit SPOC National at http://www.spocnational.org 
> 
> Don't forget to update your Profile in the Owners Database.
> 
> To unsubscribe from the list at any time, send an e-mail to 
>[EMAIL PROTECTED] with any subject, and in the message text, "Unsubscribe 
>spoc".
> 



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