Hi dydx,

now that's one kind of a bug report! Unfortunately I doubt I'll be very helpful :-(.

No, you're not the only one, I've had the same sync issue since April

IMHO Spotify syncing has "never" really worked. Ever since I've been using Spotify (which admittedly is not from the beginning of Spotify on SB) I saw the exact problems you're reporting. This actually was one of the reasons why I created the Spotify Protocol Handler Plugin: it allows me to sync players...

- Additionally, when this error appeared, one of the SBs would likely
freeze soon after, and then restart by iteself

That's an issue I've seen a lot in testing. Eg. you could try to skip through a playlist quickly, and the Radio would freeze.

Unfortunately this is unlikely going to ever be fixed. As I don't see this locking up with the UE SmartRadio, I blame it to the older version of the libspotify library implemented in the Squeezebox Radio. It's really old. And libspotify is deprecated. And firmware development is out of question, too.

- If you look at the last part of the video, you'll see that the only
way I could get it working was to play Spotify on each player first,
before syncing
- That trick however only lasts for a short time, if the players stop
playing for a few mins and you try to play again, you'll get the error
again

Now that's an excellent finding! I could imagine that what's happening here is that libspotify would need to authenticate every now and then. If you do play a single track, this is being done. Alas if you're playing in a synced situation, it's probably not done, or only on one of them or something like that. And thinking about this, this might actually be a server side problem which could be solvable. No promises - I don't know when I'll find time to look into this. But it's probably worth a good look, as it would render my using the Spotify Protocol Handler plugin at home obsolete :-). Oh, and it might work with mysb.com users, too.

- I've tried to use the Spotify Protocol Handler plugin, but that
didn't help, in fact I think I got a different error which seemed worse,
so I uninstalled it

Ok, you're no longer using it. But it certainly should have helped. Did you try to reach out to me?

I'd love to know what the issue is, and why it seems to only affect
certain people.

I'm pretty sure syncing Spotify is the problem. And everybody doesn't use this.

Thanks a lot for your report. It definitely gives me some information I didn't have before!

--

Michael
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