I understand that having a compromised site with malware is frustrating for a webmaster. Image how frustrating it is for a user to have to clean up their computer (or their bank account or their identity) if they've become infected with malware. Google's is committed to providing safe and accurate search results and malware blacklisting is one way that happens.
I probably can't do much to reduce your frustration at this point, but I would like to point out a couple of facts that may have been misstated in this thread: 1) Google applies the malware warning as soon as malicious code is detected. Even a short delay would expose users to risk and that doesn't seem justified. 2) Google notifies webmasters when malware is found. Email is sent to several address: http://www.google.com/support/webmasters/bin/answer.py?answer=45432#2 3) Google's warning page links to the diagnostics page which clearly states that that the malicious code may have been added by a third- party. 4) Google only provides a warning and nothing stops a user from manually typing the url into their browser. Firefox 3 and Chrome both allow users to continue to the website despite the warning. I do not recommend that anyone do that because the malicious code may still be present. 5) Google Webmaster Tools (http://www.google.com/webmasters/tools) provide an automatic way for webmasters to request a review of their site and see specific malicious urls. That is linked to from the warning and diagnostics pages. Regardless of size or experience, webmasters are ultimately responsible for the content on their site. Unfortunately, malware authors have made it a difficult for us all to keep websites and users safe. Despite the frustration that they cause, I'm sure that's what we all want. Hope this helps, O. Google Anti-Malware Team On Nov 20, 4:25 pm, NatalieLynn <[EMAIL PROTECTED]> wrote: > Jesse > > I would like to speak with you further about this issue. I am really > steaming but when I find my head I would really like to sit down and > have a chat. I am heartbroken that my two best cyber buddies FIREFOX & > GOOGLE has just turned into MICROSOFT I am sad that they have grown > into deaf giants. BTW - Safari did not pander, perhaps because MACs > are just in better shape to surf the web... SAD SAD SAD day.... > > -Natalie > > On Nov 20, 4:14 pm, Jesse N <[EMAIL PROTECTED]> wrote: > > > Personally, I am a bit perturbed by the handling of the situation by > > Google and Firefox specifically. > > > I understand and respect protecting people using their search engines. > > However I feel that the no respect was given to the plight of self > > taught web developers, or even seasoned developers who are the subject > > of new forms of attacks on their webpages. > > > In my case I just released and heavily promoted my business. The issue I > > am facing was surely not my intention, however the presentation google > > and firefox have chosen to list my webpage, leads people to beleive I am > > actually out to get them! Firefox goes so far as to use bright red > > colors and oh my you will surely DIE at this evil persons webpage! Go away! > > > I wish they had taken more respect for the other end of the spectrum > > (web developers, business owners, etc) and at the very least given > > everyone the benefit of the doubt and perhaps wrote "Sorry the web page > > you are trying to view may have been subject to a hack. Please check > > back later as the webmaster has been made aware of the issue". This > > protects the viewer, and saves face on the side of the webmaster. The > > current response is so volatile that it is destructive to a businesses > > success, and leaves people enraged. is it really nescessary? > > > Let's not forget Google and Firefox aren't contacting anyone concerning > > these issues! They simply are flagging it and walking away, figuring > > you'll find out in your own good time! How hard is it to look for a > > contact form or email on a webpage and send them a warning email? > > > I personally feel that google has taken a situation i am not responsible > > for, and then pitched it to my target audience like I am responsible. I > > feel google and firefoxes choice to not presume our innocence and write > > a negative review of our webpages attention is potential libelous, and > > google should tread far lighter in these regions! --~--~---------~--~----~------------~-------~--~----~ You received this message through the Google Groups "stopbadware" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/stopbadware?hl=en -~----------~----~----~----~------~----~------~--~---
