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There is a body of opinion that thinks that the
Wal-Mart way of doing business is dictated by the free
market. Well, it turns out that Costco competes with
Wal-Mart but has a different philosopy and does quite
well (both by its employees and its shareholders). The
following is an excerpt from an article in 'Business
Week' magazine:

"Costco's high-wage approach actually beats Wal-Mart
at its own game on many measures. BusinessWeek ran
through the numbers from each company to compare
Costco and Sam's Club, the Wal-Mart warehouse unit
that competes directly with Costco. We found that by
compensating employees generously to motivate and
retain good workers, one-fifth of whom are unionized,
Costco gets lower turnover and higher productivity.
Combined with a smart business strategy that sells a
mix of higher-margin products to more affluent
customers, Costco actually keeps its labor costs lower
than Wal-Mart's as a percentage of sales, and its
68,000 hourly workers in the U.S. sell more per square
foot. Put another way, the 102,000 Sam's employees in
the U.S. generated some $35 billion in sales last
year, while Costco did $34 billion with one-third
fewer employees."

It appears that there is no reason to cowtow to the
Wal-Mart strategy of providing the lowest paid jobs
imaginable.

Charlie Swope
Ward 1



 

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