>Gary wrote: > >> My two cents: > > I would like to see the "UMAX FAQs" page be more hierarchical, > >That's essentially the approach I'm taking with the KnowledgeBase -- the >only manageable approach I could think of for ~300 records. > >I would suggest that the FAQs really stress the "Frequently" part. About 20 >- 30 , at most, is what we tried to keep the list to back in the Umax days. >Personally, I see any content beyond that as being potential new KB records, >with all proper attribution to the author.
I agree on the "Frequency" stress and a goal to limit the topics. Perhaps the last could be a "Other Questions" or "What's in the Knowledge Base" that summarizes and provides links to the KB records. I personally would also stress brevity as much as possible. >On that last point, I think linking to others' articles and content is fine, >but I'm not comfortable hsoting someone else's written work into my site >without their written permission. I may have infringed a few other >copyrights here and there, but I take written rights very seriously. > >-Kennedy >SuperMac Insider (http://home.earthlink.net/~supermac_insider/) I understand your concern. I was just thinking of ways to avoid duplicate coverage by providing, for example, links to parts of your Insider site (WYP, of course). Also, a list of other sites well know by and helpful to many listers (os9forever, XPF Forum, MaxFixIt, and so on) gathered into one topic might help limit topics while providing quick access to the knowledge a FAQ surfer is after. - Gary G -- SuperMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | Service & Replacement Parts [EMAIL PROTECTED] | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> SuperMacs list info: <http://lowendmac.com/supermacs/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/supermacs%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
