on 7/11/03 7:55 PM, Alan Kim at [EMAIL PROTECTED] wrote: > Phillip Meza wrote: > >> Yeah, an APC 250 something or other, I remember the client having the >> unit >> thinking it was a "backup" device for saving data, sold a bill of >> goods, fried >> her Rev. 2 iMac and she bought a eMac to replace it. Phillip > > ------ > > Difficult to understand what really happened..... > I just don't get it. > Sure hope mine doesn't do the same.
Just jumping in the middle here, but UPS devices are designed to provide backup power in the case of power outages, so that you can quickly save the data your currently working on and then shut down. Most of the modern ones come with software that will do it automatically (via USB) and the shut the computer down safely. However, the other primary function that they serve is to give voltage stabilization. If your electrical supply falls below 110V, the backup battery kicks in to bring the voltage back up to standard level. If the voltage spikes (ie due to a nearby lightening strike) the unit will clamp the voltage down to a nominal level. The only things I could see here that would cause the problem your client claims is: 1) Some huge voltage spike got through that the APC didn't catch. 2) The APC device became defective and somehow put an unusually large voltage into the equipment. In either case, APC has a policy to replace not only their UPS unit, but also any equipment that was damaged while connected to the unit. Tell her to contact them. <http://www.apcc.com/support/service/equipment_protection_policy.cfm> -- Gregg -- SuperMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | Service & Replacement Parts [EMAIL PROTECTED] | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> SuperMacs list info: <http://lowendmac.com/supermacs/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/supermacs%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
