I've been using Sea Monkey for sending and receiving E-mail for about three
years (ever since Netscape 7.2 quit on me) and never had a problem until
now. On Thursday, Mar. 5, Sea Monkey quit sending my messages. That day, I
received a surprise Error Message, "Enter your password for
[email protected] on pophm.sympatico.ca". I do not recall ever
having done this before and did not know that I had a password. Another
Error Message said, "Sending of message failed. The message could not be
sent because connecting to SMTP server smtphm.sympatico.ca failed. ..." For
a few days, I could still receive E-mail with Sea Monkey but now that has
failed and the Error message for that is, "Could not connect to server
pophm.sympatico.ca; the connection was refused."
When the problem first occurred on Thursday, a technician with my Service
Provider spent two hours with me on the telephone. He was able to take
control of my cursor and tried many things but was unable to fix the
problem. Towards the end of that period, after consulting with his superior
he informed me that Sympatico did not support Sea Monkey and after putting
me onto Outlook Express, he was happily off the hook. I recall they did the
same thing three years ago when I was forced to give up my Netscape and
adopt Sea Monkey.
I would like to get Sea Monkey back. I am sending this call for help
through Outlook Express but Sea Monkey has three years of history and
addresses and I want it back. I will be 85 on March 19 and although I have
been using a computer for 20 years I am no geek. I am more of a chauffeur
than I am a mechanic.
Thank you.
Laurie Erwin,
Toronto
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