Mark Hansen wrote:
On 2/20/2010 4:57 PM, Monica wrote:
Glen wrote:
Monica wrote:
I have an updated antivirus program but still got virus in 4 of my mail
folders. F-secure can´t remove them it seems so I am wondering if I can
just delete the mail folders where the viruses sit. Does anyone know ?
Monica,
Try downloading Malwarebytes (free version), do a full scan, and see
what it comes up with. You can also install Avast as well, for full time
protection.
I hope this helps.
Glen
I thought that my F-Secure Internet Security 2010 would be enough.
It is if the results you're getting are good enough for you.
They really have been so far! Maybe the fact that I discovered that
there is a "heuristic" scanning option, and has started using it, that
changed things. As I understand it that option does look for possibly
suspicious objects in a totally different way.
Keep in mind too that you may have a false positive, where your
virus software is reporting what it *thinks* is a virus. Whether
or not there actually is a virus there is a different story.
Yes, because of the heursitic way of scanning now, maybe those viruses
reported (which can´t be removed) aren´t really viruses at all. How can
one check that?
Perhaps you could try moving the messages from that mail folder
into a temporary mail folder, and see if the virus moves with
the messages. If it does, you can even go as far is moving only
some messages at a time until you determine which one is causing
the problem. Then just delete that message.
Yes, but you see in regards to the folders where the viruses are said to
be, no messages what so ever show up there when I look at those
"ordinary" mail folders in the mail client. I can only see a lot of
messages in there when I open the folders in a text editor. Should I
move them from where I see them in text editor to a temporary mail
folder (through the text editor)?
Good luck. Sometimes, viruses can be pretty nasty.
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