MCBastos wrote:
Interviewed by CNN on 20/2/2010 22:19, Monica told the world:
I have an updated antivirus program but still got virus in 4 of my mail
folders. F-secure can´t remove them it seems so I am wondering if I can
just delete the mail folders where the viruses sit. Does anyone know ?
Well, yes, in principle you could just delete the entire folders. But in
many cases this is like curing dandruff by decapitation -- you get rid
of an infected message, but you lose your good messages with it. And
some folders shouldn't be deleted from within Seamonkey.
Viruses in email are attachments; furthermore, they are almost always
attachments in undesirable messages (spam). So you might delete just
those messages.
Some combinations of antivirus and e-mail software are unable to delete
the infected attachment automatically; but they usually offer some
alternative way of rendering it harmless. For instance, my antivirus
can't delete infected email attachments, but it can *rename* then so
even if you extract the attachment, it won't be seen by the system as an
executable file.
To be safer while doing this maintenance, you should set up your
Seamonkey to view messages as "Simple HTML" or "Plain text" -- this
option can be found on the "View" menu of the mail window. Some
malicious messages could have crafty HTML coding geared to increase the
chances of infection, which Simple HTML would ignore.
Anyway... to sum it all up, do the following:
1. Check if your antivirus offers another option to neutralize the
virus, such as renaming.
2. Set Seamonkey to display messages as "Simple HTML" or "Plain text"
3. Look for and delete the problem messages.
4. Empty your "Deleted messages" folder.
5. Compact the message folders to get rid of any virus remains.
Thanks I was able to get rid of it all through compacting my mail folders!
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