Interviewed by CNN on 20/2/2010 22:19, Monica told the world: > I have an updated antivirus program but still got virus in 4 of my mail > folders. F-secure can´t remove them it seems so I am wondering if I can > just delete the mail folders where the viruses sit. Does anyone know ? >
Well, yes, in principle you could just delete the entire folders. But in many cases this is like curing dandruff by decapitation -- you get rid of an infected message, but you lose your good messages with it. And some folders shouldn't be deleted from within Seamonkey. Viruses in email are attachments; furthermore, they are almost always attachments in undesirable messages (spam). So you might delete just those messages. Some combinations of antivirus and e-mail software are unable to delete the infected attachment automatically; but they usually offer some alternative way of rendering it harmless. For instance, my antivirus can't delete infected email attachments, but it can *rename* then so even if you extract the attachment, it won't be seen by the system as an executable file. To be safer while doing this maintenance, you should set up your Seamonkey to view messages as "Simple HTML" or "Plain text" -- this option can be found on the "View" menu of the mail window. Some malicious messages could have crafty HTML coding geared to increase the chances of infection, which Simple HTML would ignore. Anyway... to sum it all up, do the following: 1. Check if your antivirus offers another option to neutralize the virus, such as renaming. 2. Set Seamonkey to display messages as "Simple HTML" or "Plain text" 3. Look for and delete the problem messages. 4. Empty your "Deleted messages" folder. 5. Compact the message folders to get rid of any virus remains. -- MCBastos This message has been protected with the 2ROT13 algorithm. Unauthorized use will be prosecuted under the DMCA. -=-=- ... BOFH excuse #311: transient bus protocol violation *Added by TagZilla 0.066.2 running on Seamonkey 2.0.3 * Get it at http://xsidebar.mozdev.org/modifiedmailnews.html#tagzilla _______________________________________________ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
