MCBASTOS, now with all solved, is very easy to judge and ridicule the others. I 
didn't see you helping.

I am software developer more than 20 years ago, and I am using this program 
since was the first versions of Netscape Navigator. And like my users, I expect 
solutions. For a simple question of precaution, I am interested for helping in 
all cases. Because I am not perfect, and who knows if something mine is wrong.

It is a question of implicit curiosity in any professional. And we do not 
remain seated saying ... well ... already they will solve it.

Justin, thank you for your intention of helping. You only explain that you try 
to help, but you can't. Somebody has been so worried like me. I expected too 
that the Symantec's response could be of days or weeks. But has been of 4 hours.
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