Paul B. Gallagher <[email protected]> wrote:
> Ant wrote:
>> On 1/21/2013 8:08 AM PT, Jim typed:
>>
>>> Installed SM 2.15 this morning, and Norton Security Suite again did not
>>> like nssckbi.dll -- detected and quarantined this file as
>>> Suspicious.Cloud.7.F ( I had the same problem last year during a SM
>>> update -- same file).  So, I just restored the file and told Norton to
>>> ignore it in the future.
>>>
>>> Last time I had this problem (same file), I went round and round with
>>> Norton about this -- think they said this detection means the file had
>>> possible characteristics of a virus, and when I submitted the file to
>>> Norton, they said it was not detected as a virus.  So, I think next
>>> update, I ought to wait a few days, until Norton gets their act together.
>>>
>>> Running Norton Security Suite 6.4.0.9
>>>
>>> Also running Immunet 3.0 (which is supposed to work well with Norton,
>>> and that did not detect anything).
>>
>> Or just turn off Norton for SeaMonkey updates since this is a known
>> issue and no one was able to get them to whitelist in advance. :(
>
> But then the next time you scan your system it'll "detect it," so that's 
> not a permanent fix.

As a customer of Norton you should be able to file a false positive
report and hopefully get it resolved.
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