Mason83 wrote:

On 12/11/2014 18:27, Paul B. Gallagher wrote:

And the OP should probably ask Verizon for the correct settings. Of
course, tech support may not be helpful because many webmasters assume
that all user systems are configured just as their own systems are --
same version of IE, same default settings, same cookie policies (always
accept all), etc. With that many false assumptions, it's hard to
troubleshoot.

What's IE's market share in the USA these days?
Assuming a single (probably minority) browser is quite myopic.

Yeah, well, lots of people are myopic. Lots of people smoke, lots of people are overweight, lots of people vote for the party opposed to mine. ;-)

It's not the best way to go, but it's common enough that any model of the real world has to account for it. Almost any assumption about an entire population is wrong -- just look at the diversity of opinions and practices here in this little forum.

If you're doing tech support, it's easier to learn one set of answers and brush everyone else off as "unsupported." Lazy, unhelpful, dysfunctional, incompetent... but once again, commonplace.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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