On 1/23/2016 9:59 AM, David H. Durgee wrote:
> David E. Ross wrote:
>> On 1/23/2016 7:53 AM, David H. Durgee wrote:
>>> I have my HSA account with BenefitWallet, and given the time of year
>>> wanted to download my 1099SA and 5498SA forms from them. Unfortunately
>>> attempting to do so with SeaMonkey 2.39 fails with a server error. It
>>> opens a pop-up:
>>>
>>> <SOAP-ENV:Envelope><Body><SOAP-ENV:Fault><faultcode>Server</faultcode><faultstring>DWP
>>> Server Error</faultstring><detail><cnv:Error Code="1007"
>>> Message="Invalid
>>> parameter"/></detail></SOAP-ENV:Fault></Body></SOAP-ENV:Envelope>
>>>
>>>
>>> This works with FireFox, opening a new tab with the form in it that I
>>> can download.
>>>
>>> I have tried both with the Real UA and a UA for FireFox 42, so I do not
>>> know what else to tr to get SM to work on this.
>>>
>>> Dave
>>>
>>
>> Is your problem happening when you first go to
>> <https://mybenefitwallet.com>? Or does it happen when you try to login?
>
>
> I have to login and access the tax forms page from the drop-down menu.
> Obviously only someone else with an account with BenefitWallet can
> attempt do diagnose this further. I took a look at the page info and
> source, but could not make much out of it.
>
> Dave
>
1. Clear your cache.
2. Delete all cookies for the domain mybenefitwallet.com.
3. Spoof Firefox. I use the PrefBar extension. It has a User Agent
menu list. I do not know how current it is, but I updated mine to have
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101
Firefox/42.0
for Firefox.
--
David E. Ross
The Crimea is Putin's Sudetenland.
The Ukraine will be Putin's Czechoslovakia.
See <http://www.rossde.com/editorials/edtl_PutinUkraine.html>.
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