On 15.09.2016 02:20, Zeb Carter wrote:
> I provide support for an older couple. Several years ago, I had them
> start using Seamonkey.
NOT reproducible with official en-US SeaMonkey 2.48a1 (NT 6.1; WOW64;
rv:51.0) Gecko/20100101 Firefox/51.0 Build 20160804000913 (Default
Classic Theme) on German WIN7 64bit
1. Launch Browser → visit <http://www.xfinity.com/>
Do NOT Sign in (or log out if necessary)
2. ˋinto search string input bar in top right area of screen (below
headings "Email - Sign In") Type "sports" → click magnifier
symbol at right end of input barˊ
» As expected first 10 of more than 400 results appear.
If that's not the root and your result in step 3 differs from mine, we
will have to dig some deeper.
Unfortunately your problem report is not very useful. Everything would
work some faster if you follow advice:
a) Contribute a problem related step by step instruction containing
every key press and every mouse click how to reproduce your
problem due to
(similar to report in Bug 1139273
b) Upload screenshots with comments if you believe that that
might explain the problem better than a text comment.
Best way is to insert your screenshots
into a OOo or LibreOffice DRAW document and to add comments
that explain what you want to show
c) add information
c1) concerning your Operating System (Version, Distribution, Language)
c2) concerning your SM localization (Version, UI language,
c3) SM settings that might be related to your problems
May be you should attach a copy of menu
'Help → Trouble shooting information”' as a text document
c4) how you launch SM (Double click on document? console? …)
c5) Whether problem persists in safe mode without add-ons
(menu Help → Restart with add-ons disabled)
c6) Whether problem persists with blank new profile
(Tools → Switch Profile → ...)
c7) everything else crossing your mind after you read linked texts
d) An URL for a web page where you observe the problem.
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