On 9/15/2016 11:36 AM, Arnie Goetchius wrote:
> NoOp wrote:
>> On 9/15/2016 4:10 AM, Zeb Carter wrote:
>>> Paul B. Gallagher wrote:
>>>> Zeb Carter wrote:
>>>>
>>>>> Paul B. Gallagher wrote:
>>>>>> Zeb Carter wrote:
>>>>>>
>>>>>>> I provide support for an older couple. Several years ago, I had them
>>>>>>> start using Seamonkey.
>>>>>>>
>>>>>>> Recently, they have not been able to use the search bar on the XFINITY
>>>>>>> home page. The only thing that works when searching is images. Using
>>>>>>> Chrome & Edge, the search function works as designed. Sam has no 
>>>>>>> unusual
>>>>>>> addons of any type that would keep it from working. He's not too bad
>>>>>>> using a computer but putting addons of any type is over his head.
>>>>>>
>>>>>> Hard to see what the problem is here. I tried a basic search and got
>>>>>> this: <http://www.xfinity.com/search#q=sports>
>>>>>> which is a list of xfinity pages containing the search term "sports."
>>>>>>
>>>>>> Is that not what happens on your friend's machine? If not, exactly
>>>>>> what does happen?
>>>>>>
>>>>> From this page: http://www.xfinity.com, the search bar in the middle of
>>>>> the page - I can duplicate it here on my own system, same as my friend's
>>>>> machine. Only image searches show results. No web, no TV & movies, no
>>>>> support, just images works.
>>>>
>>>> Sorry, I see no search bar "in the middle of the page." The only one I 
>>>> see is at the top right, under "TV, Email, Sign in," between the 
>>>> shopping cart and "En EspaƱol." That's the one I used for my test. I 
>>>> see no options for searching "web," "TV & movies," or "support," 
>>>> though there is a "Support" category at top center. Do I have to login 
>>>> first?
>>>>
>>> Using the URL supplied, to the left is the XFINITY label, then a search 
>>> box with "search the web" in the box, and on the right hand side of the 
>>> box is a read box attached to the search box labeled "search".
>>>
>>> A login in not required.
>>>
>>> Type your keyword(s) in the box and then you will see web, TV & movies, 
>>> support, images after you hit <enter>. I can't be any clearer than that.
>> 
>> <postimg.org> - you might want to book mark that... screenshots tend to
>> make explaining easier :-)
>> 
>> Is this what you are referring to?
>> <https://s15.postimg.io/gcw8cvc7f/xfinitysearch.png>
>> 
>> Works for me with
>> User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0)
>> Gecko/20100101 Firefox/48.0 SeaMonkey/2.45
>> Also worked with 2.40
>> 
>> As others have mentioned... check javascript.
>> 
> That is not what I'm referring to. There are two ways to get to the
> Xfinity Search:
> 
> The pic you show is from
> 
> http://my.xfinity.com/?cid=dotcom_topnav_myxfn


http://www.xfinity.com redirects to my.xfinity.com - cleared cache,
cookies, history, et al.


> 
> and I haven't been able to get that work at all
> 
> What I and others have been using is
> 
> http://www.xfinity.com and Search from that URL works fine
> 


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