Zeb Carter wrote:
> Paul B. Gallagher wrote:
>> Zeb Carter wrote:
>>
>>> Paul B. Gallagher wrote:
>>>> Zeb Carter wrote:
>>>>
>>>>> I provide support for an older couple. Several years ago, I had them
>>>>> start using Seamonkey.
>>>>>
>>>>> Recently, they have not been able to use the search bar on the XFINITY
>>>>> home page. The only thing that works when searching is images. Using
>>>>> Chrome & Edge, the search function works as designed. Sam has no
>>>>> unusual
>>>>> addons of any type that would keep it from working. He's not too bad
>>>>> using a computer but putting addons of any type is over his head.
>>>>
>>>> Hard to see what the problem is here. I tried a basic search and got
>>>> this: <http://www.xfinity.com/search#q=sports>
>>>> which is a list of xfinity pages containing the search term "sports."
>>>>
>>>> Is that not what happens on your friend's machine? If not, exactly
>>>> what does happen?
>>>>
>>> From this page: http://www.xfinity.com, the search bar in the middle of
>>> the page - I can duplicate it here on my own system, same as my friend's
>>> machine. Only image searches show results. No web, no TV & movies, no
>>> support, just images works.
>>
>> Sorry, I see no search bar "in the middle of the page." The only one I
>> see is at the top right, under "TV, Email, Sign in," between the
>> shopping cart and "En EspaƱol." That's the one I used for my test. I
>> see no options for searching "web," "TV & movies," or "support,"
>> though there is a "Support" category at top center. Do I have to login
>> first?
>>
> Using the URL supplied, to the left is the XFINITY label, then a search
> box with "search the web" in the box, and on the right hand side of the
> box is a read box attached to the search box labeled "search".
> 
I don't see that at all. To the right of the XFINITY label there is a
blank box without any label that says "search the web". There is nothing
on the right hand side that is a read box labeled "search".

If I enter something in the blank box, it will do a search. But what I
see is nothing like what you describe.

> A login in not required.
> 
> Type your keyword(s) in the box and then you will see web, TV & movies,
> support, images after you hit <enter>. I can't be any clearer than that.
> 
> 
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