Paul B. Gallagher wrote: > Zeb Carter wrote: >> Paul B. Gallagher wrote: >>> Zeb Carter wrote: >>> >>>> Paul B. Gallagher wrote: >>>>> Zeb Carter wrote: >>>>> >>>>>> I provide support for an older couple. Several years ago, I had them >>>>>> start using Seamonkey. >>>>>> >>>>>> Recently, they have not been able to use the search bar on the >>>>>> XFINITY >>>>>> home page. The only thing that works when searching is images. Using >>>>>> Chrome & Edge, the search function works as designed. Sam has no >>>>>> unusual >>>>>> addons of any type that would keep it from working. He's not too bad >>>>>> using a computer but putting addons of any type is over his head. >>>>> >>>>> Hard to see what the problem is here. I tried a basic search and got >>>>> this: <http://www.xfinity.com/search#q=sports> >>>>> which is a list of xfinity pages containing the search term "sports." >>>>> >>>>> Is that not what happens on your friend's machine? If not, exactly >>>>> what does happen? >>>>> >>>> From this page: http://www.xfinity.com, the search bar in the middle of >>>> the page - I can duplicate it here on my own system, same as my >>>> friend's >>>> machine. Only image searches show results. No web, no TV & movies, no >>>> support, just images works. >>> >>> Sorry, I see no search bar "in the middle of the page." The only one I >>> see is at the top right, under "TV, Email, Sign in," between the >>> shopping cart and "En Español." That's the one I used for my test. I >>> see no options for searching "web," "TV & movies," or "support," >>> though there is a "Support" category at top center. Do I have to login >>> first? >>> >> Using the URL supplied, to the left is the XFINITY label, then a search >> box with "search the web" in the box, and on the right hand side of the >> box is a read box attached to the search box labeled "search". >> >> A login in not required. >> >> Type your keyword(s) in the box and then you will see web, TV & movies, >> support, images after you hit <enter>. I can't be any clearer than that. > > Your description is clear, but doesn't match what I see: > > Xfinity | Shop | My Account | Support | My XFINITY ... TV | Email | Sign > In | Comcast Business > > I've used "..." to indicate a large space. The next row under that: > > Products | Bundles & Deals | Programming | Customers ... [cart] | [blank > search window] | En Español > > None of this contains the word "search," though the search window does > have a magnifying glass icon, commonly used to mark search windows. > > I tried disabling AdBlock Plus and reloading, no change. > Exactly what I see. His description does not match your description at all. I wonder if he has an older version stored in cache and that is what is appearing on his screen? Shouldn't "Clearing Cache" take care of that kind of a problem?
_______________________________________________ support-seamonkey mailing list [email protected] https://lists.mozilla.org/listinfo/support-seamonkey
