On 2/13/2017 11:29 AM, Larry S. wrote:
> Larry S. wrote:
>> Edmund Wong wrote:
>>> Larry S. wrote:
>>>> My wife has SM 2.46 on a Dell laptop using Windows 10. Yesterday it
>>>> worked just fine. Today it won't start. No mail, no browser, nothing.
>>>> Her other programs work perfectly.
>>>>
>>>> She has restarted the computer at least three times. She checked on task
>>>> manager--one time it showed, and she stopped it (although it still
>>>> wouldn't start). She tried to start it from the list of programs; no
>>>> luck.
>>>>
>>>> Any suggestions or ideas? We'd be very appreciative.
>>>>
>>>
>>> How is your wife starting SeaMonkey?  via a shortcut on the desktop
>>> or directly from the Program Files folder?
>>>
>>> I don't know if you've tried this; but, go directly into the
>>> folder where SeaMonkey was installed and run the exe directly.
>>>
>>> Edmund
>>>
>> Tried it both ways--no difference. Odd thing, though--She has been able
>> to start SM twice, both time after the computer sat, turned on but
>> unused, for 8-10 hours! However, thank you for being interested in our
>> mystery.
>>
>> Perplexing!
>>
>> Larry S.
> Thank you for the suggestions. Unfortunately, we did the disc check and 
> turned off the A-V; neither one made any difference.
> 
> Can't start in safe mode unless we can at least get SM to open.
> 
> Oh, Well . . . She has defaulted to getting her e-mail through Windows 
> 10 Mail, which has loads of problems but at least downloads her mail.
> 

Try from the command mode:
1. Right click the left window icon on the taskbar (sorry, I forget what
it is called - I normally use linux) and then left click on 'Command
Prompt'.
2. Paste the following into the command prompt window:
"C:\Program Files (x86)\SeaMonkey\seamonkey.exe"
(be sure to include the quotation marks)

If the command works, then you should see nothing in the Command Prompt
window except the standard 'C:\Users\<user>> prompt and seamonkey should
open. If not, hopefully you'll get some text in the Command Prompt
window that may give a clue as to why seamonkey isn't starting.


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