Annamarie wrote:
I am new to using the Sea Monkey browser and email system. I have been
trying to log into one of our accounts and to log in, I must verify the
account.
When I do so, the companies email never comes through to me. I receive
other emails from them, such as, "How to update your username",
"Password reset" etc. However, when it comes to the email with the
verification code, it never comes through. I called their CS team and
they advised that these 3 emails need to be on a whitelist.
...
Please if you are able to assist in getting this taken care of... I
would greatly appreciate it. Where do I find the whitelist and how can I
add these emails to it?
THIS IS URGENT PLEASE HELP AS SOON AS YOU ARE ABLE.
Not a SeaMonkey function. Check with your mail provider (or ISP if
they're the same).
It's possible but highly unlikely that SeaMonkey thinks these messages
are spam; in that case they would be in your "Junk" folder. But since
you're new to the program, it's unlikely that you've trained it to think
that way.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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