Annamarie wrote:
Hello,
I am new to using the Sea Monkey browser and email system. I have been
trying to log into one of our accounts and to log in, I must verify
the account.
When I do so, the companies email never comes through to me. I receive
other emails from them, such as, "How to update your username",
"Password reset" etc. However, when it comes to the email with the
verification code, it never comes through. I called their CS team and
they advised that these 3 emails need to be on a whitelist.
Thank you for contacting us.To ensure proper delivery of the
verification code to login please add the following email addresses to
your white list:<mailto:[email protected]>
[email protected] <mailto:[email protected]>
[email protected] <mailto:[email protected]>
[email protected] <mailto:[email protected]>
Please if you are able to assist in getting this taken care of... I
would greatly appreciate it. Where do I find the whitelist and how can
I add these emails to it?
THIS IS URGENT PLEASE HELP AS SOON AS YOU ARE ABLE.
Thank you,
Anna Marie
Select the Account in the Folder Pane.
Select View settings for this account.
Select Junk Settings.
Enable all address books listed under, "Do not automatically mark mail
as jun if the sender is in:
Add those addresses you have listed above to your address book. That
should whitelist them.
SeaMonkey has a built-in Help file. Select Help from the Menu bar, and
select Help Contents.
There are sections for Using Address Books, Controlling Junk Mail and
much more.
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