I don't get any kind of a security violation notice or see anything about Imperva.

The page remains blank and just tries to load and never finishes loading. At the bottom of the GUI it says "waiting for" followed by a web address which is not always the same. It is impossible to navigate away from the page or close the tab. Any such attempt results in the "Not Responding" message in the title bar. With Windows Task Manager running, I can see the memory usage steadily climbing until it gets close to 2600 MB, at which point SeaMonkey crashes and the Mozilla Crash Reporter starts.

It is necessary to use Windows Task Manager to "end task" if you don't want to wait a few minutes for it to crash.

John

Dirk Fieldhouse wrote:
On 23/01/2021 14:56, Don Spam's Reckless Son wrote:
[email protected] wrote:
Do I understand correctly that Imperva is security software the site is using to block access from "unapproved" browsers? If so, IMHO the SeaMonkey team at least needs to take steps to prevent this from locking up the browser as is happening now. I know how to kill the process with Task Manager, but less computer-savvy users may be stymied.

I assume your browser access is not being blocked and it's the actual page that's failing. The Imperva access denial page is very clear, as the Don describes.

We don't really know why Imperva is blocking access.  I did a web search on "website blocked by imperva" and one of the first links it threw up was https://docs.imperva.com/bundle/cloud-application-security/page/error-codes.htm Another was https://docs.imperva.com/bundle/cloud-application-security/page/settings/security-settings.htm - that could maybe help more. There's a list of Client IDs and their codes in there, Firefox is 1, Seamonkey is 45. When I try and access https://www.jewelosco.com/ I get Error 16 and the first link gives that as
The request was blocked based on your security settings (Bot Access Control or Block Specific Sources) in the Cloud Security Console. For details, see Web Protection - Security Settings.

Looking that one up (the last part of that text is a link), Block Specific Sources can be used to block countries, IP-ranges or URLs (!).
 >...

As UA spoofing is ineffective it's likely that we are being blocked for not being in the US and so not sufficiently interesting to the deluded site owner as potential customers. Apparently if a US resident goes abroad and wants to schedule a delivery for his/her/zer return he/she/ze has to have a US VPN.

/df


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