Hello Nik! I cannot remember the domain name at the moment, but we had a very unlucky case during the migration of the nextra services. I can clearly remember that case because of the very rude language used by the ex-nextra customer. I think, it was wine dealer or something like that.
We've informed all ex nextra customers about the planned shutdown of the old infrastructure. This happened ONE YEAR after all customers have been "gekündigt" by T-Systems. In the case metioned above, a person from the company mailed to me: "plesae do everything you can to avoid a service interruption". Unfortunatly, the person had no passwords for the domain, but i was able to clearly identify him to be in position to give such orders. To prevent mail losses, we've ordered the nic.ch password and "grabbed" it in our inbound mailserver queue before it got bounced due to "unkonwn user". Afterwards, we've changed the TEC-C and modified the DNS after transferring the zonefiles to dns1.mhs.ch and dns2.mhs.ch. After this, another person of the same company changed the switch data to the old nextra servers. I've changed back and so on. I wanted to prevent any mail losses, changed the password at switch and infromed ALL involved persons by mail. Noone replied, even after re-sending my mails a few times. Some time after, one of the two persons sent me a mail with informations, how he want to arrange his hosting. Minutes later, i've sent the new switch password to that person. Since that, i've heard nothing from that company. mhs did NEVER changed the holder informations of a customers domain. One can say, that grabbing the password was illegal. I would not disagree in normal cases. In this case, i was acting on behalf of the customer, so, for me, that's okay. Maybe some lawyers in here can give more informations on that. However, mhs did NOT: - stolen the domain nextra.ch - stolen any domain of any ex-nextra customer. Best wishes, Matthias BTW: Nextra (Schweiz) AG made the mistake to register some domains for customers as Holder=Nextra instead of Holder=Customer. We've figured that out, assured correct payment of the domains and requested several holder changes to the real holder. (Holder=Customer). I think, this fair and correct, the customers loved that service from mhs. Some of them subscribed for hosting services from our company, some of them did not. All's well with that. M.H. M.H. ----- Original Message ----- From: "Nik Hug" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, October 02, 2003 1:17 PM Subject: Re: [swinog] Domain grabbing: nextra.ch > > Since I got bounces from @nextra.ch, I thought of checking this domain > > at nic.ch, and surprise surprise: > > > > http://www.switch.ch/id/search-domain.html?dom_id=nextra.ch > > > > A customer (had a hosting contract with nextra for his domain) told me some > week ago that mhs changed his switch password without any notice nor > permission. The dns-change wasn't made with a "sammelantrag" from switch. As > I saw, mhs made a reqeust to get a "lost password" for this domain at switch > and then grabbed the switch mail from the customers inbox .... not very > nice from my point of view. > > greetings > > nik > > > > > ---------------------------------------------- > [EMAIL PROTECTED] Maillist-Archive: > http://www.mail-archive.com/swinog%40swinog.ch/ > > > ---------------------------------------------- [EMAIL PROTECTED] Maillist-Archive: http://www.mail-archive.com/swinog%40swinog.ch/
