I have the latest firmware installed on my Pearl, and I was also having messaging problems through the middle of last week. I called CC, and in addition to various battery pull-resets of my Pearl, they took me off the HLR and restarted my mail services and it had been OK since Wednesday. I use BIS, not BES.
I also haven't had the running out of memory problems that (I think) caused the call logs and messages to disappear) since I did the upgrade a couple weeks ago. --- In [email protected], "Carl Black" <[EMAIL PROTECTED]> wrote: > > I've had a variety of Pearl issues and have had multiple replacements even > in the last month (each with a different firmware version). My current > handheld did come with the latest version, so I didn't have to install it > directly. I spent nearly four (yes, four!) hours with a RIM technician > yesterday, as I'm still having the same problem with vanishing messages and > calls logs that 4.2.1 was supposed to correct. Although I love this device > more than previous Palm and WM ones, it's still not without some significant > problems. In addition to the horrific disappearing messages and calls bug, > I've also found that frequently the device simply stops receiving messages > altogether until I pull the battery and restart. It just acts like there > aren't any new messages, even though there are. Last week, this was > happening once a day. (It almost never happened with the old version). > > This didn't really answer your question, though. I'm still not convinced > that the silence issue has been resolved either. I've gotten in the habit > of pausing before speaking, but I still get the impression the callers > aren't hearing me if I speak too quickly. What amazes me is that this > device has been out a year and RIM is still trying to resolve all of the > issues. It seems that this must cost TMO/RIM a small fortune when you look > at the amount of time they have to spend troubleshooting and ultimately > sending replacement devices that don't really solve the problem. > > Carl > > On 10/1/07, Craig Miller <[EMAIL PROTECTED]> wrote: > > > - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/T-Mobile-US/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
