Hi, The best time to send a diagnostic report is when you are having the issue in question.
After rebooting the computer or restarting Window-eyes the issue in question is gone. Hope this helps, Chris Window-Eyes Product Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com -----Original Message----- From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On Behalf Of Reg Webb via Talk Sent: Monday, March 30, 2015 10:54 AM To: talk@lists.window-eyes.com Subject: Diagnostics Hi If W-E, or perhaps it's the computer, crashes in a way which means I lose everything except the letter keys, three of the numpad keys which just say "beginning of Page, end of page", and "center", my only option is to restart. In that case, is it worth starting diagnostics when Windows comes up again, or is all memory of the problem session lost? This has now happened to me twice. -- Reg <regw...@btinternet.com> _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com