Okay, sorry if this has been asked already, but how do you send diagnostics if your computer is silent? The only time I see the messages about sending error reports is after rebooting from it being silent. Pam.

-----Original Message----- From: Chris Grabowski via Talk
Sent: Monday, March 30, 2015 1:20 PM
To: Reg Webb ; Window-Eyes Discussion List
Subject: RE: Diagnostics

Hi,

The best time to send a diagnostic report is when you are having the issue in question.

After rebooting the computer or restarting Window-eyes the issue in question is gone.

Hope this helps,
Chris

Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com

-----Original Message-----
From: Talk [mailto:[email protected]] On Behalf Of Reg Webb via Talk
Sent: Monday, March 30, 2015 10:54 AM
To: [email protected]
Subject: Diagnostics

Hi

If W-E, or perhaps it's the computer,  crashes in a way which means I
lose everything except the letter keys, three of the numpad keys which
just say "beginning of Page, end of page", and "center", my only option
is to restart.  In that case, is it worth starting diagnostics when
Windows comes up again, or is all memory of the problem session lost?
This has now happened to me twice.

--
Reg
<[email protected]>

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