Hello Rick:

I understand your frustration. It is amazing the number of posts dedicated
to this subject. Yet, I did not see this topic mentioned during any of the
Version 9 beta testing, despite the fact that Dell eliminated this key as
far back as 2012. As a developer, I understand the difficulty of keeping up
with hardware changes. Some computer vendors change their hardware platform
more frequently than some people change their underware!

A company this size of AI Squared (and GW Micro cannot possibly keep up with
the plethora of computer vendors and their offers. In addition, vendors like
Dell offer several keyboard choices when purchasing their computers. It is
quite possible that AI Squared was not aware of this problem until this
flurry of postings. We should give them the benefit of the doubt and hope
that they can provide some update that deals with the situation.

In the mean time, there are several workarounds to consider. Gor those
upgradiong from an older computer, using the keyboard from the previous
computer should suffice. If a static setting is desired, BIOS or registry
setting should be sufficient. And if toggling is needed, the on screen
keyboard provided in the accessability options will work, albeit kludgy.

At least you have a hockey game to listen to. Here in the Northeast, the
Bruins taked at the end of the season and eliminated themselves from the
playoffs.

Rick Blair


-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Rick Thomas via Talk
Sent: Saturday, April 25, 2015 6:00 PM
To: 'Stephen Clark'; 'Window-Eyes Discussion List'
Subject: RE: speaking of Dell computers...

Hi Steve:
It is incumbent on a piece of software to work with a given platform
including operating systems and, in the case of a screen reader, the
keyboard which is the primary interface for their clients and the only thing
they have to use the features of the software.
A simple list of manufacturers and hardware that works well with WindowEyes
might be the easiest and least costly solution.
Also, a list of settings for various other gotchyas like audio cards should
also be available for the more common choices a WindowEyes client may make.
This needs to be available on a WebPage and not burried in some technical,
or many technical, articles requiring a long search effort by a new user and
available before a user buys a new machine with the intent of using
WindowEyes on it.
Just a part of having a professional piece of software and considering the
target audience.
Another choice would be to act as a ReSeller of compatible hardware and
software products but I can see AI Squared selling at a much higher markup
than other standard retailers and thus things costing us more.
I give up. I don't run that company, am not in their management team nor do
I sit on the Board so any further comments might be beetching the whale and
I will just drop this thread and go listen to Red Wing Hockey and Ken and
Paul call the game - smile.
Later and have a good weekend!
Rick USA

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