We are probably talking about different sources of crashes. A PC with 2 GB of RAM will run fine most of the time, but occasionally need more than 2 GB. This causes it to swap some data to the hard drive and back, which is very slow. I think that 4 GB is enough to avoid that situation. But other things happen which can make a processor too busy, and having more RM might actually slow things down slightly. The tricky part, for us and AI Squared, is to identify scenarios where too many things are happening at once, causing the PC to slow down, hesitate for many seconds, or crash altogether. For most of these crash reports, we don't hear which anti-malware program is running, how many browser tabs are open, whether this involves a web page that uses flash or a proprietary media player, media playing in the background, AMD vs. Intel processor, type of graphics adapter, or a host of other variables. I hope when we report these directly to the AI Squared support e-mail or phone number that we are more complete in our descriptions of the scenario.


Lloyd Rasmussen, Kensington, MD
http://lras.home.sprynet.com
-----Original Message----- From: Karyn Campbell via Talk
Sent: Tuesday, June 30, 2015 10:37 PM
To: 'john riehl' ; 'Window-Eyes Discussion List' ; 'Window-Eyes Discussion List'
Subject: RE: speech loss and crashing

John,

Just because it doesn't seem to be for you doesn't mean it isn't for someone
else.  In my case it was.

Everyone needs to keep in mind that AI Squared or any other software
developer cannot test for every last situation that their software will be
used in.  It just won't happen.

Thanks.

Karyn Campbell, [email protected]



-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of john riehl via Talk
Sent: Tuesday, June 30, 2015 4:56 PM
To: 'Rod Hutton'; 'Window-Eyes Discussion List'; 'Gayle'
Subject: RE: speech loss and crashing

I have 16GB of memory and I also get lockups and crashes.

So it ain't memory.



From: Talk [mailto:[email protected]]
On Behalf Of Rod Hutton via Talk
Sent: Tuesday, June 30, 2015 5:41 PM
To: 'Gayle'; 'Window-Eyes Discussion List'
Subject: RE: speech loss and crashing



Hi Gayle,

If you focus the icon called Computer on your desktop, and press Alt-Enter,
and read the entire dialog with Control-Shift-W, you'll hear how much memory
you have.

Hth,

Rod

-----Original Message-----
From: Talk
[mailto:[email protected]] On Behalf
Of Gayle via Talk
Sent: Tuesday, June 30, 2015 9:06 AM
To: [email protected]
Subject: speech loss and crashing

Hi, I don't write to the list often, However, I have the same type of speech
loss and crashing problems. I have Windows Vista and WE 8.4. I'm not sure
how much ram I have. The speech loss and crashing happens in the early
morning and sometimes with word 2010. Most of the time doing control alt w
brings it back. However, sometimes I have to do a hard reset. Sometimes even
rebooting doesn't bring speech back. Is there any way to solve this problem?
Any assistance is greatly appreciated. Thanks much in advance. Gayle
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