Hello Vic, In order for Ai Squared to improve the stability of Window-Eyes, we need your help and the help of others in the Window-Eyes community. We can only fix problems that we know about and can reproduce. So, with all due respect, let me respond to your plea with one of my own. Please submit any reproducible issues that you find so we can investigate them and if possible implement a solution. When submitting an issue, please provide the following details: 1. Description of problem 2. Computing environment: operating system version and architecture (32 or 64 bit), Window-Eyes version and synthesizer 3. Exact steps to duplicate the problem (including web page address if applicable) 4. Expected results 5. Current results 6. Any additional comments (e.g. does this issue happen with other screen readers, can you duplicate it reliably, etc.) Thanks, Marc -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Vic Pereira via Talk Sent: Sunday, July 5, 2015 8:58 PM To: 'Window-Eyes Discussion List' Subject: Plea for an WE Patch
Greetings It is said that the measure of a person or organisation is how they behave when things don't go right. After all this is when people are paying attention. This is my shameless plea begging for a patch from AI Square or GW Micro to address some of the issues WE is having. When one types Window-Eyes in Google the first GW Micro page that comes up has the following line: "Window-Eyes is nothing less than the most stable, secure and customizable screen reader available on the market today." In my experience this is no longer the case. I realise that there are processes and procedures companies must follow when implementing updates or changes. These processes and procedures should be there to support the business; they should not drive the business. Yes Windows ten is around the corner. Not all of us will be jumping on this new OS right away. Until then anything that can reduce the number of issues by at least fifty percent will make using Window-Eyes a more positive experience for those of us who continue to experience loss of speech, WE deciding to stop running etc. Vic _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
