But that's just it, the AI squared guys aren't going to know unless we
tell them. If they tried doing it that way they'd never get anything
else done, and the patch or next update would take even longer. So
really, lets help AI squared out, guys.
On 7/6/2015 8:59 AM, Don via Talk wrote:
So if the problem happens with other screen readers that is why WE
doesn't do it either. What happen to WE being the best screen reader?
On 7/5/2015 9:47 PM, Marc Solomon via Talk wrote:
Hello Vic,
In order for Ai Squared to improve the stability of Window-Eyes, we
need your help and the help of others in the Window-Eyes community.
We can only fix problems that we know about and can reproduce. So,
with all due respect, let me respond to your plea with one of my own.
Please submit any reproducible issues that you find so we can
investigate them and if possible implement a solution. When
submitting an issue, please provide the following details:
1. Description of problem
2. Computing environment: operating system version and architecture
(32 or 64 bit), Window-Eyes version and synthesizer
3. Exact steps to duplicate the problem (including web page address
if applicable)
4. Expected results
5. Current results
6. Any additional comments (e.g. does this issue happen with other
screen readers, can you duplicate it reliably, etc.)
Thanks,
Marc
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Vic Pereira via Talk
Sent: Sunday, July 5, 2015 8:58 PM
To: 'Window-Eyes Discussion List'
Subject: Plea for an WE Patch
Greetings
It is said that the measure of a person or organisation is how they
behave
when things don't go right. After all this is when people are paying
attention.
This is my shameless plea begging for a patch from AI Square or GW
Micro to
address some of the issues WE is having. When one types Window-Eyes in
Google the first GW Micro page that comes up has the following line:
"Window-Eyes is nothing less than the most stable, secure and
customizable
screen reader available on the market today."
In my experience this is no longer the case. I realise that there are
processes and procedures companies must follow when implementing
updates or
changes. These processes and procedures should be there to support the
business; they should not drive the business.
Yes Windows ten is around the corner. Not all of us will be jumping
on this
new OS right away. Until then anything that can reduce the number of
issues
by at least fifty percent will make using Window-Eyes a more positive
experience for those of us who continue to experience loss of speech, WE
deciding to stop running etc.
Vic
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