Hi Robin, I am absolutely sure we are not guaranteed life-time versions of Window-Eyes, but all you have to do is to go read the terms of agreement at the special web site.
As for the other point, MS does not guarantee life time support either; but just try calling that number and asking them any serious Window-Eyes question pertaining to Window-Eyes?. I'm sure they know Windows fairly well (well enough?), but I am also sure they aren't trained in Window-Eyes. Chip -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Robin via Talk Sent: Thursday, July 30, 2015 12:44 AM To: Keith Hinton; Window-Eyes Discussion List Subject: Re: Opinion on moving from paid version of WE to free version Not necessarily users, as I understand it were guaranteed LifeTime versions of WindowEyes And, OfficeUsers of WindowEyes can obtain support from Microsoft InTheForm of its Accessibility TelePhone Number for People with disabilities At 04:56 PM 7/29/2015, you wrote: >I don't know if CHip already covered this, but he was talking about >Microsoft who has the power to close any dealings with anybody they >wish. Fact is, while this partnership may be around for years to come, >we don't know what will happen in the future. If it ever whent away, >you'd all have to save up and buy Window-Eyes anyways. > >On 7/29/15, Keith Hinton <[email protected]> wrote: > > Hi folks, I'll be direct in my views here for ther est ofy ou. > > 1. > > Hear is what makes AISquared/GW staff different from allt he other > > major corporations out there. > > One on one personal service. > > In the business that I have owned for a year, I also provide my > > clients personal support, and am on hand to help with whatever they > > might need from me. > > So if they don't know how something works, well there you go. > > I believe in the personal touch, it sets much apart when that is given. > > So while I use the free version of Window-Eyes and am on a fixed > > income like many ofy ou, I am going to save up as much as I need to so > > that I can ultimately invest in a full copy of Window-Eyes for several > > reasons. > > 1. I'll get all the voices I want. > > 2. > > I'd like the benefit of knowing that should I need help I'll get free > > unlimited support and the personal touch the staff bring to > > Window-Eyes. > > 3. > > Knowing that I won't necessarily need Office installed will be of help > > actualy, because the last thing I need is a screen reader dependent > > upon Micorosft Office itself. Sorry guys, but I don't install Office > > on all machines. > > There are times where I have needed ot use Window-Eyes in virtual > > machine environments for testing purposes, and every time I need do > > that, I fire up the 60 day evaluation for those times. > > Why? Because usually after I first set up a Windows machine, virutal > > or not, I don't have Office installed. > > And I'd prefer to have all voices just owrk out of hte box that > > Window-Eyes supports without buying them separately. > > I've come to see everything in my life, not as an expense, but as an > > investment. > > Investing in Window-Eyes over JAWS for my work life as it works with > > the ecommerce shop I own even though I work out of my home in a lot of > > cases would be an investment worth making to me, so I'm coming at you > > from the other end of the spectrum. > > I'm lucky that I haven't needed to pay for support because I can't > > presently aford the support costs that come with Window-Eyes For > > Office at all. > > I own a business I need to save up money to make investments in it > > from time to time, I need to save up money for this, that, and so on. > > So, ultimately having to pay for support is a large deal breaker. > > Requiring that Office be installed like I say is not at all funny to > > me, and ultimately, I'd just like to pay for the occasional SMA. > > I am sure AISquared makes paying for the SMA easy and quick. > > DO they make you sign a Braille form or something crazy then mail it back? > > Or can they just charge your card for you over the phone or online? > > Either way, I think maintaining an agreement with them is worth it. > > So there is my opinion especially regarding the personal touch. > > I'd appreciate knowing from you SMA users how easy it has been to pay > > for them when you've had to. > > Talk to you all soon! > > > > Regards, > > Keith > > > > On 7/29/15, Chip Orange via Talk <[email protected]> wrote: > >> Hi Robin, > >> > >> If you use your screen reader for work, and in an emergency would really > >> need help, I would not give up support; it's too important to you (and > >> I've > >> seen too many people rescued by support when their Window-Eyes wasn't > >> working, or wasn't working with the program they needed). I also suspect > >> your requests for enhancements (especially to make it work with some new > >> program) get much more attention when you're a paying support customer. > >> > >> As for the synthesizer, yes, you are giving up the use of any "high > >> quality" > >> one. You are also gambling on MS keeping this program going from year to > >> year; they could stop it at any time and your copy of Window-Eyes (the > >> free > >> one) would no longer work. > >> > >> Chip > >> > >> > >> -----Original Message----- > >> From: Talk > >> [mailto:[email protected]] > >> On Behalf Of Van Lant, Robin via Talk > >> Sent: Wednesday, July 29, 2015 11:29 AM > >> To: Window-Eyes Discussion List > >> Subject: Opinion on moving from paid version of WE to free version > >> > >> My last SMA is done, so I'm debating whether to buy a new one or move to > >> the > >> free version of WE to upgrade to WE 9.2. The quality of tech support was > >> a > >> big reason I chose Window Eyes originally and that is a big factor for me > >> to > >> consider in this switch, but I also want to know if others who made the > >> switch think I'm giving up anything else. I currently use the Dectalk > >> voice > >> in WE and do have Kurzweil so I can use that Eloquence voice if I have > >> to. > >> > >> Opinions? > >> > >> > >> Robin Van Lant | Sr. Program Manager > >> Strategy & Performance Management | Key Equipment Finance > >> 720-304-1060 | [email protected] > >> > >> > >> > >> This communication may contain privileged and/or confidential > >> information. > >> It is intended solely for the use of the addressee. If you are not the > >> intended recipient, you are strictly prohibited from disclosing, copying, > >> distributing or using any of this information. If you received this > >> communication in error, please contact the sender immediately and destroy > >> the material in its entirety, whether electronic or hard copy. This > >> communication may contain nonpublic personal information about consumers > >> subject to the restrictions of the Gramm-Leach-Bliley Act. You may not > >> directly or indirectly reuse or redisclose such information for any > >> purpose > >> other than to provide the services for which you are receiving the > >> information. > >> > >> 127 Public Square, Cleveland, OH 44114 > >> If you prefer not to receive future e-mail offers for products or > >> services > >> from Key > >> send an e-mail to mailto:[email protected] with 'No Promotional > >> E-mails' > >> in the > >> SUBJECT line. > >> _______________________________________________ > >> Any views or opinions presented in this email are solely those of the > >> author > >> and do not necessarily represent those of Ai Squared. > >> > >> For membership options, visit > >> > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/chip.orange%40 > >> gmail.com. > >> For subscription options, visit > >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > >> List archives can be found at > >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > >> > >> _______________________________________________ > >> Any views or opinions presented in this email are solely those of the > >> author > >> and do not necessarily represent those of Ai Squared. > >> > >> For membership options, visit > >> > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/keithint1234%4 0gmail.com. > >> For subscription options, visit > >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > >> List archives can be found at > >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > >> > > >_______________________________________________ >Any views or opinions presented in this email are solely those of >the author and do not necessarily represent those of Ai Squared. > >For membership options, visit >http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/robin-melvin% 40comcast.net. >For subscription options, visit >http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >List archives can be found at >http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/chip.orange%40 gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
