Chip I think your mistaken , thisi is something that ai square and gw have
done since they havegotten rid of he payment pplan that most of us wer on
prior to the windows for office concept. I don't think they would get rid of
it as its one means ofgetting more and more customers introduced to window
eyes an hten down the road keeping htem as customers. If you know whati
mean.  

-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Chip Orange via Talk
Sent: Wednesday, July 29, 2015 3:40 PM
To: 'Van Lant, Robin' <[email protected]>; 'Window-Eyes Discussion
List' <[email protected]>
Subject: RE: Opinion on moving from paid version of WE to free version

Hi Robin,

If you use your screen reader for work, and in an emergency would really
need help, I would not give up support; it's too important to you (and I've
seen too many people rescued by support when their Window-Eyes wasn't
working, or wasn't working with the program they needed).  I also suspect
your requests for enhancements (especially to make it work with some new
program) get much more attention when you're a paying support customer.

As for the synthesizer, yes, you are giving up the use of any "high quality"
one.  You are also gambling on MS keeping this program going from year to
year; they could stop it at any time and your copy of Window-Eyes (the free
one) would no longer work.

Chip


-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of Van Lant, Robin via Talk
Sent: Wednesday, July 29, 2015 11:29 AM
To: Window-Eyes Discussion List
Subject: Opinion on moving from paid version of WE to free version

My last SMA is done, so I'm debating whether to buy a new one or move to the
free version of WE to upgrade to WE 9.2.  The quality of tech support was a
big reason I chose Window Eyes originally and that is a big factor for me to
consider in this switch, but I also want to know if others who made the
switch think I'm giving up anything else.  I currently use the Dectalk voice
in WE and do have Kurzweil so I can use that Eloquence voice if I have to.

Opinions?


Robin Van Lant | Sr. Program Manager
Strategy & Performance Management | Key Equipment Finance
720-304-1060 | [email protected]



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