Hi Richard,

I can state categorically that the Property sheet for my sound card on my
Windows 10 system has an enhancements tab, and, within it, a check box for
enabling or disabling audio enhancements.
Here's how I get to it:

1. Press Insert-S to open the system tray.
2.  Arrow down to the speakers icon and press tab twice to the single right
click button and press Enter.
3. In the context sensitive menu which opens, arrow down to Playback devices
and press Enter.
4. In the list of devices, highlight your sound device.
5. Tab to the Properties button, and press Enter.
6. Now you should be in a multi-tab dialog box, where one of the tabs should
be called Enhancements.
7. Within the Enhancements tab, you should have a check box which is called
Disable audio enhancements and you can uncheck it.
8. Tab to the Ok button and press Enter to save the setting, and you'll be
returned to the list of playback devices.
9. Finally, tab to the Ok button and press Enter to close the Playback
Devices dialog.

Hth,

Rod

-----Original Message-----
From: Talk
[mailto:[email protected]] On Behalf
Of Richard Petty via Talk
Sent: August 22, 2015 9:29 AM
To: 'Window-Eyes Discussion List' <[email protected]>; 'Marc
Solomon' <[email protected]>; 'Chris Grabowski'
<[email protected]>
Subject: Synthesizer or Speech Card Behavior on Asus Zenbook

I've written this question before and am now writing again in the hope
someone else on the list has encountered and solved this problem. I
purchased an Asus Zenbook notebook, installed Windows 10 and WE 9.2. The
computer uses the Conexant Audio Driver. I use Eloquence, although the
problem seems to occur regardless of synthesizer.

In all menus and all programs, words are voiced indistinctly. Almost always
the first letter is either not spoken or spoken at a lower volume level with
static or a popping sound. If this can't be changed, it will be hard to work
with this computer. The time has passed when I can return it.

The key to the solution may be in the audio settings of windows; however, on
my system there is no way to disable audio enhancements in the audio
settings of Windows 10. I don't know if returning to Windows 8.1 would help,
although I would be reluctantly willing to do so if it would. As far as I
can tell, there are no driver updates for the Conexant Audio Driver.

I've spent three weeks attempting to secure help from the Microsoft
accessibility help line, and the issue has been "escalated," although
there's confusion between the two call centers which seem to be somewhat
independent of one another; neither center has helped at this point and I'm
not getting call backs with any solution; I've been pretty patient. Asus
technical support is clueless; they think there should be a disable
enhancements setting, but there isn't. This is pretty much what GW tech
support has been able to offer. In the meantime I have a computer that's
largely unusable.

I will appreciate any help.

Richard Petty
[email protected]


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