Thanks, but I can say with certainty that on my computer the "disable audio enhancements" checkbox is not present. I have previously followed the steps you outlined. In addition, in the early stages of help from Microsoft, they verified that this is the case.
You have given me very helpful information, though. This now seems as if this is less likely a Windows 10 issue than a Conexant driver issue. Unless there's a workaround, I may be selling the Zenbook with its Conexant driver and looking for something else. A costly and time-consuming learning experience. -----Original Message----- From: Rod Hutton [mailto:[email protected]] Sent: Saturday, August 22, 2015 9:38 AM To: [email protected]; 'Window-Eyes Discussion List' Subject: RE: Synthesizer or Speech Card Behavior on Asus Zenbook Hi Richard, I can state categorically that the Property sheet for my sound card on my Windows 10 system has an enhancements tab, and, within it, a check box for enabling or disabling audio enhancements. Here's how I get to it: 1. Press Insert-S to open the system tray. 2. Arrow down to the speakers icon and press tab twice to the single right click button and press Enter. 3. In the context sensitive menu which opens, arrow down to Playback devices and press Enter. 4. In the list of devices, highlight your sound device. 5. Tab to the Properties button, and press Enter. 6. Now you should be in a multi-tab dialog box, where one of the tabs should be called Enhancements. 7. Within the Enhancements tab, you should have a check box which is called Disable audio enhancements and you can uncheck it. 8. Tab to the Ok button and press Enter to save the setting, and you'll be returned to the list of playback devices. 9. Finally, tab to the Ok button and press Enter to close the Playback Devices dialog. Hth, Rod -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Richard Petty via Talk Sent: August 22, 2015 9:29 AM To: 'Window-Eyes Discussion List' <[email protected]>; 'Marc Solomon' <[email protected]>; 'Chris Grabowski' <[email protected]> Subject: Synthesizer or Speech Card Behavior on Asus Zenbook I've written this question before and am now writing again in the hope someone else on the list has encountered and solved this problem. I purchased an Asus Zenbook notebook, installed Windows 10 and WE 9.2. The computer uses the Conexant Audio Driver. I use Eloquence, although the problem seems to occur regardless of synthesizer. In all menus and all programs, words are voiced indistinctly. Almost always the first letter is either not spoken or spoken at a lower volume level with static or a popping sound. If this can't be changed, it will be hard to work with this computer. The time has passed when I can return it. The key to the solution may be in the audio settings of windows; however, on my system there is no way to disable audio enhancements in the audio settings of Windows 10. I don't know if returning to Windows 8.1 would help, although I would be reluctantly willing to do so if it would. As far as I can tell, there are no driver updates for the Conexant Audio Driver. I've spent three weeks attempting to secure help from the Microsoft accessibility help line, and the issue has been "escalated," although there's confusion between the two call centers which seem to be somewhat independent of one another; neither center has helped at this point and I'm not getting call backs with any solution; I've been pretty patient. Asus technical support is clueless; they think there should be a disable enhancements setting, but there isn't. This is pretty much what GW tech support has been able to offer. In the meantime I have a computer that's largely unusable. I will appreciate any help. Richard Petty [email protected] _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
