I should have mentioned that I am using a Windows 7 PC with all current
Windows 7 patches.



Regards, John



-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of John Farley via Talk
Sent: Thursday, December 17, 2015 11:03 AM
To: Window-Eyes Discussion List
Subject: Cannot upgrade this version of WE

All,

I too am suffering from the issue of not being able to upgrade to 9.3.1 from
9.2.1 as others have done.

I have tried it several times by different methods, but always the result is
the same.

I download a generated copy of 9.3.1 and this appears To be successful.
WE then requests permission to install, which I agree to.
The upgrade then starts, with a few questions.
I then get to the braille options.
It does not matter which option I choose, either to install the new braille
settings or not.
I am then told that I cannot upgrade the current version of WE 9.3.1 over
the currently installed version.

N.B. I have re-installed WE 9.2.1 to see if that had an influence, but this
did not help either.

What next?


Regards, John



-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf of Peter Duran via Talk
Sent: Thursday, December 17, 2015 9:17 AM
To: Talk ([email protected])
Subject: WE 9.3.1.0 Upgrade Still Broken!

Now, I can get the download started from the Upgrade option in the Help
menu.  However, after the "install new braille displays screen", I am told
that I can't upgrade the currently installed version, which is the latest
9.2 version.

Peter Duran
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