Hi,

What if you remove we 9.2.1 then install the upgrade ?  Just a thought.  
Perhaps aisquared will give some inside on this.

Matthew


> On Dec 17, 2015, at 6:03 AM, John Farley via Talk 
> <[email protected]> wrote:
> 
> All,
> 
> I too am suffering from the issue of not being able to upgrade to 9.3.1 from
> 9.2.1 as others have done.
> 
> I have tried it several times by different methods, but always the result is
> the same.
> 
> I download a generated copy of 9.3.1 and this appears To be successful.
> WE then requests permission to install, which I agree to.
> The upgrade then starts, with a few questions.
> I then get to the braille options.
> It does not matter which option I choose, either to install the new braille
> settings or not.
> I am then told that I cannot upgrade the current version of WE 9.3.1 over
> the currently installed version.
> 
> N.B. I have re-installed WE 9.2.1 to see if that had an influence, but this
> did not help either.
> 
> What next?
> 
> 
> Regards, John
> 
> 
> 
> -----Original Message-----
> From: Talk
> [mailto:[email protected]] On
> Behalf of Peter Duran via Talk
> Sent: Thursday, December 17, 2015 9:17 AM
> To: Talk ([email protected])
> Subject: WE 9.3.1.0 Upgrade Still Broken!
> 
> Now, I can get the download started from the Upgrade option in the Help
> menu.  However, after the "install new braille displays screen", I am told
> that I can't upgrade the currently installed version, which is the latest
> 9.2 version.
> 
> Peter Duran
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