Matthew,
You cannot uninstall 9.2.1 and then install the upgrade because it's
just that: an upgrade to your existing installation.
Regards,
Tom
On 12/17/2015 11:16 AM, matthew Dyer via Talk wrote:
Hi,
What if you remove we 9.2.1 then install the upgrade ? Just a thought.
Perhaps aisquared will give some inside on this.
Matthew
On Dec 17, 2015, at 6:03 AM, John Farley via Talk <[email protected]>
wrote:
All,
I too am suffering from the issue of not being able to upgrade to 9.3.1 from
9.2.1 as others have done.
I have tried it several times by different methods, but always the result is
the same.
I download a generated copy of 9.3.1 and this appears To be successful.
WE then requests permission to install, which I agree to.
The upgrade then starts, with a few questions.
I then get to the braille options.
It does not matter which option I choose, either to install the new braille
settings or not.
I am then told that I cannot upgrade the current version of WE 9.3.1 over
the currently installed version.
N.B. I have re-installed WE 9.2.1 to see if that had an influence, but this
did not help either.
What next?
Regards, John
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf of Peter Duran via Talk
Sent: Thursday, December 17, 2015 9:17 AM
To: Talk ([email protected])
Subject: WE 9.3.1.0 Upgrade Still Broken!
Now, I can get the download started from the Upgrade option in the Help
menu. However, after the "install new braille displays screen", I am told
that I can't upgrade the currently installed version, which is the latest
9.2 version.
Peter Duran
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