The short answer is different screen readers use different techniques in 
certain cases to access the information on the screen. 

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Sim Kah Yong via Talk
Sent: Thursday, March 17, 2016 10:08 AM
To: Chris Grabowski <[email protected]>; Window-Eyes Discussion List 
<[email protected]>
Subject: Re: Problem with reading MS Word 2007 documents from dropbox

Hi, thank you for the suggestion. It truly works. How is it? Why I am able to 
use NVDA to read the same documents even before the changes in settings.


On 3/17/2016 8:07 PM, Chris Grabowski wrote:
> Hello,
> Follow the below instructions and the issue should be resolved:
> 1. Press Windows-B to go to the system tray.
> . Arrow until the Dropbox icon is found, and press Space to open its menu.
> 3. Select Preferences.
> 4. In the preferences window, Tab until the combo box for showing the badge 
> is found.
> 5. Arrow down until it is set to show never.
> 6. Tab to Apply and press Enter.
> 7. Tab to OK and press Enter.
>   
>
> Window-Eyes Product Support
> Ai Squared
> 725 Airport North Office Park
> Fort Wayne, IN 46825
> (802) 362-3612
> www.aisquared.com
>
>
> -----Original Message-----
> From: Talk 
> [mailto:[email protected]] 
> On Behalf Of Sim Kah Yong via Talk
> Sent: Wednesday, March 16, 2016 9:58 PM
> To: Window-Eyes Discussion List <[email protected]>
> Subject: Problem with reading MS Word 2007 documents from dropbox
>
> Dear all,
>
> I have problem with window-eyes 9.4 reading any Word documents from my 
> dropbox folders. Encountering same problem with earlier version of 
> window-eyes.
>
> The cursor is moving over the text on the documents, but window-eyes 
> does not speak at all. I do not have this problem with NVDA.
>
> Using windows 8.1, MS Office 2007. Anyone can help. Thanks.
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>

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