The issue here is that there was no problem with sleep mode with WE 9.2.
The problem started with WE 9.3 and continues with 9.4. Should not
have to take extra steps to get WE to work as it did before.
On 3/18/2016 10:13 AM, Carol and Roger wrote:
Hi Don,
You could close WE down completely with control-insert-F4 and then use
control-alt-w to open it again. This method should shut WE down
completely, although I would suggest counting to about 10 before opening
it again to give the process time to close completely.
Carol
On 3/18/2016 10:59 AM, Don H via Talk wrote:
Running WE 9.4 on a Windows 10 64 bit machine on a HP laptop.
I have it set up to go into sleep mode when the lid is closed. With WE
9.3 and now 9.4 WE is silent when opening the lid thus returning from
sleep mode. I reported this issue with WE 9.3 and now with 9.4 and
got no response from the support team. Guess it isn't high on the
list of things to fix with WE 9.3 as it still exists with 9.4.
Sometimes you can close the lid and open it again and WE starts and
sometimes it won't. Can use control alt w to restart WE however was
told by the WE staff that this still leaves WE in something less than
normal mode.
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