Do you have Firefox? You could try using the Webvisum add on for Firefox to
help you solve the CAPTCHA.
Andy
-----Original Message-----
From: Chris Skarstad via Talk
Sent: Tuesday, May 24, 2016 6:42 PM
To: [email protected]
Subject: using the norton removal tool and ridding myself of Norton
internetsecurity
Hi folks
Well, I've gotten myself in quite a bind here, and I don't quite know
what to do next. A few nights ago, I downloaded a program that had
other software bundled with it, and one of the programs was Norton
Internet security, this is of course a trial version. I didn't want it
on my system so I ran a little program I use called Revo Uninstaller.
Most times, it can remove programs and go a bit deeper and remove some
registry entries and other files left over, without being destructive to
other programs. With some programs, though, it has to run the program's
original installer. Can you guys see where this is going? I was somehow
able to get the program to uninstall from my system, but not completely
though. Unfortunately there are no entries for it in the listing for
programs and features, and after Revo Uninstaller ran and did the best
job it could, unfortunately, it removed the entry for Norton Internet
security. I looked in c:\program files\(x86)
and found the following folders. Norton Internet security, and
Norton Installer. I looked inside the folders, especially norton
installer thinking there was a way to uninstall it from there, but no
dice. So I dit a bit of research and found out that Norton has a
removal tool. I downloaded it and ran it and agreed to the license
agreement, but when I got to the next screen, ...I was greeted with a
security check screen with a captcha that I absolutely, positively can
not solve no matter what. Does anyone have any idea about how I can
figure out how to get past this captcha in some way, or am I going to
have to rely on a pare of working eyes to get past this? Alternatively,
do you guys think it would be safe for me to delete the 2 folders in
question? I did a bit of checking and it looks as if Norton, in its
infinite wissdom has disabled Windows defender, and there's no way to
re-enable it until I can get Norton off my system. Like I say, I never
actually meant to download the program but it came bundled with
something else and I've no idea how to rid myself of it. I don't want to
do anything destructive, as this is a brand new machine running
Windows 10. Hopefully, one of you guys will have some answers.
Thanks!
I have to say I feel kind of embarassed about this one.
Chris
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