ahh, the "eyes" have it after all, which I completely agree with that safe way. Pride, and all that, but . . . when push comes to shove, I don't think I want to be shoved off the cliff without the eyes that have the advantage. :)
-- Curtis Delzer <[email protected]> On Wed, 25 May 2016 14:29:57 -0400 Chris Skarstad via Talk <[email protected]> wrote: > Hi Rod > > > I do believe we're just gonna play it safe, and go with the sighted person > working eyes route. I don't know if I fully trust the system restore way, > because that would mean I'd have to install a few other programs, and I'd > like to avoid that if at all possible. > > I'll let you guys know how it goes. > > > > > > > On 5/25/2016 12:29 PM, Rod Hutton wrote: > > Hi Chris, > > > > My gut tells me to do a system restore back to the time just after Norton > > was installed, and proceed to uninstall it then. > > This wayk, you have a full installation of Norton to work with. > > Another choice, if you don't like the system restore idea, is to install > > Norton again from the web, again, with the goal of having a full > > installation. > > Of course, the removal tool should work just fine, and I've used it myself, > > since it is very powerful. > > However, my advice comes from my experience of the bad old days when it was > > necessary to ensure a program was fully installed before you were able to > > uninstall it successfully. > > As for your Winamp playlist editor problem, I'd be happy to talk with you > > via Skype or telephone, if you'd like help. > > Simply write to me off list. > > > > Best, > > > > Rod > > > > > > -----Original Message----- > > From: Talk > > [mailto:[email protected]] On Behalf > > Of Chris Skarstad via Talk > > Sent: May 25, 2016 11:10 AM > > To: [email protected] > > Subject: Re: using the norton removal tool and ridding myself of Norton > > internetsecurity > > > > Hey Chris > > > > > > > > I have another idea that I might investigate as well. I have a sighted > > friend who might be willing to do a remote session with me and he may be > > able to read the captcha that way. I hate when these programs download this > > extra stuff you don't want or need. To me, it should be a hell of a lot > > easier to uninstall these programs. If norton insists on having a captcha > > built into their installer, it should have an audio challenge button so that > > blind people can listen, and get the job done a whole lot faster. It's > > embarassing enough to ask for help, let alone having downloaded something > > you didn't even need to. Outside of that, I have to say this new system is > > running very nicely! Window-eyes is still not reading a few things like > > some text areas, and the Winamp playlist editor still remains to be silent, > > but I have people looking into that. > > Thanks! > > > > > > > > On 5/25/2016 9:20 AM, Chris Grabowski wrote: > > > >> Hi, > >> Best advice is to get a set of eyes to run the Norton removal utility. > >> Antivirus programs do some things that prevent programs like revo > > uninstaller to completely remove them. It makes sense actually. You > > wouldn't want a virus to easily remove Norton. > >> > >> Window-Eyes Product Support > >> Ai Squared > >> 725 Airport North Office Park > >> Fort Wayne, IN 46825 > >> (802) 362-3612 > >> www.aisquared.com > >> > >> -----Original Message----- > >> From: Talk > >> [mailto:[email protected]] > >> On Behalf Of Chris Skarstad via Talk > >> Sent: Tuesday, May 24, 2016 11:29 PM > >> To: [email protected] > >> Subject: Re: using the norton removal tool and ridding myself of > >> Norton internetsecurity > >> > >> Hi > >> > >> > >> I don't currently have the plugin but I can get it for sure. I don't > >> believe that would work though, because remember, Firefox has to be > >> running and in focus for the plugin to do its work, so I don't know if > >> that would do the job. > >> > >> The removal tool is a separate program that you download and run > >> completely separate from Firefox. > >> > >> > >> > >> > >> > >> > >> On 5/24/2016 11:20 PM, Andy Baracco wrote: > >>> Do you have Firefox? You could try using the Webvisum add on for > >>> Firefox to help you solve the CAPTCHA. > >>> > >>> Andy > >>> > >>> > >>> -----Original Message----- From: Chris Skarstad via Talk > >>> Sent: Tuesday, May 24, 2016 6:42 PM > >>> To: [email protected] > >>> Subject: using the norton removal tool and ridding myself of Norton > >>> internetsecurity > >>> > >>> Hi folks > >>> > >>> > >>> Well, I've gotten myself in quite a bind here, and I don't quite know > >>> what to do next. A few nights ago, I downloaded a program that had > >>> other software bundled with it, and one of the programs was Norton > >>> Internet security, this is of course a trial version. I didn't want > >>> it on my system so I ran a little program I use called Revo Uninstaller. > >>> Most times, it can remove programs and go a bit deeper and remove > >>> some registry entries and other files left over, without being > >>> destructive to other programs. With some programs, though, it has to > >>> run the program's original installer. Can you guys see where this is > >>> going? I was somehow able to get the program to uninstall from my > >>> system, but not completely though. Unfortunately there are no > >>> entries for it in the listing for programs and features, and after > >>> Revo Uninstaller ran and did the best job it could, unfortunately, it > >>> removed the entry for Norton Internet security. I looked in > >>> c:\program files\(x86) > >>> > >>> and found the following folders. Norton Internet security, and > >>> Norton Installer. I looked inside the folders, especially norton > >>> installer thinking there was a way to uninstall it from there, but no > >>> dice. So I dit a bit of research and found out that Norton has a > >>> removal tool. I downloaded it and ran it and agreed to the license > >>> agreement, but when I got to the next screen, ...I was greeted with a > >>> security check screen with a captcha that I absolutely, positively > >>> can not solve no matter what. Does anyone have any idea about how I > >>> can figure out how to get past this captcha in some way, or am I > >>> going to have to rely on a pare of working eyes to get past this? > >>> Alternatively, do you guys think it would be safe for me to delete > >>> the 2 folders in question? I did a bit of checking and it looks as > >>> if Norton, in its infinite wissdom has disabled Windows defender, and > >>> there's no way to re-enable it until I can get Norton off my system. > >>> Like I say, I never actually meant to download the program but it > >>> came bundled with something else and I've no idea how to rid myself > >>> of it. I don't want to do anything destructive, as this is a brand new > > machine running > >>> Windows 10. Hopefully, one of you guys will have some answers. > >>> > >>> > >>> Thanks! > >>> > >>> I have to say I feel kind of embarassed about this one. > >>> > >>> > >>> Chris > >>> > >>> > >>> _______________________________________________ > >>> Any views or opinions presented in this email are solely those of the > >>> author and do not necessarily represent those of Ai Squared. > >>> > >>> For membership options, visit > >>> > > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wq6r%40socal.r > > r.com. > >>> For subscription options, visit > >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > >>> List archives can be found at > >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > >>> > >>> I'm not wearing a diaper, so don't try to change me. > >>> > >> _______________________________________________ > >> Any views or opinions presented in this email are solely those of the > > author and do not necessarily represent those of Ai Squared. > >> For membership options, visit > > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40a > > isquared.com. > >> For subscription options, visit > >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > >> List archives can be found at > >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > >> > >> > >> > > _______________________________________________ > > Any views or opinions presented in this email are solely those of the author > > and do not necessarily represent those of Ai Squared. > > > > For membership options, visit > > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h > > otmail.com. > > For subscription options, visit > > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > > List archives can be found at > > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/curtis1014%40verizon.net. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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