Hey Chris
I have another idea that I might investigate as well. I have a sighted
friend who might be willing to do a remote session with me and he may be
able to read the captcha that way. I hate when these programs download
this extra stuff you don't want or need. To me, it should be a hell of a
lot easier to uninstall these programs. If norton insists on having a
captcha built into their installer, it should have an audio challenge
button so that blind people can listen, and get the job done a whole lot
faster. It's embarassing enough to ask for help, let alone having
downloaded something you didn't even need to. Outside of that, I have to
say this new system is running very nicely! Window-eyes is still not
reading a few things like some text areas, and the Winamp playlist
editor still remains to be silent, but I have people looking into that.
Thanks!
On 5/25/2016 9:20 AM, Chris Grabowski wrote:
Hi,
Best advice is to get a set of eyes to run the Norton removal utility.
Antivirus programs do some things that prevent programs like revo uninstaller
to completely remove them. It makes sense actually. You wouldn't want a virus
to easily remove Norton.
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of Chris Skarstad via Talk
Sent: Tuesday, May 24, 2016 11:29 PM
To: [email protected]
Subject: Re: using the norton removal tool and ridding myself of Norton
internetsecurity
Hi
I don't currently have the plugin but I can get it for sure. I don't
believe that would work though, because remember, Firefox has to be
running and in focus for the plugin to do its work, so I don't know if
that would do the job.
The removal tool is a separate program that you download and run
completely separate from Firefox.
On 5/24/2016 11:20 PM, Andy Baracco wrote:
Do you have Firefox? You could try using the Webvisum add on for
Firefox to help you solve the CAPTCHA.
Andy
-----Original Message----- From: Chris Skarstad via Talk
Sent: Tuesday, May 24, 2016 6:42 PM
To: [email protected]
Subject: using the norton removal tool and ridding myself of Norton
internetsecurity
Hi folks
Well, I've gotten myself in quite a bind here, and I don't quite know
what to do next. A few nights ago, I downloaded a program that had
other software bundled with it, and one of the programs was Norton
Internet security, this is of course a trial version. I didn't want it
on my system so I ran a little program I use called Revo Uninstaller.
Most times, it can remove programs and go a bit deeper and remove some
registry entries and other files left over, without being destructive to
other programs. With some programs, though, it has to run the program's
original installer. Can you guys see where this is going? I was somehow
able to get the program to uninstall from my system, but not completely
though. Unfortunately there are no entries for it in the listing for
programs and features, and after Revo Uninstaller ran and did the best
job it could, unfortunately, it removed the entry for Norton Internet
security. I looked in c:\program files\(x86)
and found the following folders. Norton Internet security, and
Norton Installer. I looked inside the folders, especially norton
installer thinking there was a way to uninstall it from there, but no
dice. So I dit a bit of research and found out that Norton has a
removal tool. I downloaded it and ran it and agreed to the license
agreement, but when I got to the next screen, ...I was greeted with a
security check screen with a captcha that I absolutely, positively can
not solve no matter what. Does anyone have any idea about how I can
figure out how to get past this captcha in some way, or am I going to
have to rely on a pare of working eyes to get past this? Alternatively,
do you guys think it would be safe for me to delete the 2 folders in
question? I did a bit of checking and it looks as if Norton, in its
infinite wissdom has disabled Windows defender, and there's no way to
re-enable it until I can get Norton off my system. Like I say, I never
actually meant to download the program but it came bundled with
something else and I've no idea how to rid myself of it. I don't want to
do anything destructive, as this is a brand new machine running
Windows 10. Hopefully, one of you guys will have some answers.
Thanks!
I have to say I feel kind of embarassed about this one.
Chris
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