Hi, Best advice is to get a set of eyes to run the Norton removal utility. Antivirus programs do some things that prevent programs like revo uninstaller to completely remove them. It makes sense actually. You wouldn't want a virus to easily remove Norton.
Window-Eyes Product Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Chris Skarstad via Talk Sent: Tuesday, May 24, 2016 11:29 PM To: [email protected] Subject: Re: using the norton removal tool and ridding myself of Norton internetsecurity Hi I don't currently have the plugin but I can get it for sure. I don't believe that would work though, because remember, Firefox has to be running and in focus for the plugin to do its work, so I don't know if that would do the job. The removal tool is a separate program that you download and run completely separate from Firefox. On 5/24/2016 11:20 PM, Andy Baracco wrote: > Do you have Firefox? You could try using the Webvisum add on for > Firefox to help you solve the CAPTCHA. > > Andy > > > -----Original Message----- From: Chris Skarstad via Talk > Sent: Tuesday, May 24, 2016 6:42 PM > To: [email protected] > Subject: using the norton removal tool and ridding myself of Norton > internetsecurity > > Hi folks > > > Well, I've gotten myself in quite a bind here, and I don't quite know > what to do next. A few nights ago, I downloaded a program that had > other software bundled with it, and one of the programs was Norton > Internet security, this is of course a trial version. I didn't want it > on my system so I ran a little program I use called Revo Uninstaller. > Most times, it can remove programs and go a bit deeper and remove some > registry entries and other files left over, without being destructive to > other programs. With some programs, though, it has to run the program's > original installer. Can you guys see where this is going? I was somehow > able to get the program to uninstall from my system, but not completely > though. Unfortunately there are no entries for it in the listing for > programs and features, and after Revo Uninstaller ran and did the best > job it could, unfortunately, it removed the entry for Norton Internet > security. I looked in c:\program files\(x86) > > and found the following folders. Norton Internet security, and > Norton Installer. I looked inside the folders, especially norton > installer thinking there was a way to uninstall it from there, but no > dice. So I dit a bit of research and found out that Norton has a > removal tool. I downloaded it and ran it and agreed to the license > agreement, but when I got to the next screen, ...I was greeted with a > security check screen with a captcha that I absolutely, positively can > not solve no matter what. Does anyone have any idea about how I can > figure out how to get past this captcha in some way, or am I going to > have to rely on a pare of working eyes to get past this? Alternatively, > do you guys think it would be safe for me to delete the 2 folders in > question? I did a bit of checking and it looks as if Norton, in its > infinite wissdom has disabled Windows defender, and there's no way to > re-enable it until I can get Norton off my system. Like I say, I never > actually meant to download the program but it came bundled with > something else and I've no idea how to rid myself of it. I don't want to > do anything destructive, as this is a brand new machine running > Windows 10. Hopefully, one of you guys will have some answers. > > > Thanks! > > I have to say I feel kind of embarassed about this one. > > > Chris > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the > author and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wq6r%40socal.rr.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > I'm not wearing a diaper, so don't try to change me. > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
