I have never seen the logic in that statement. I have never seen malware remove antivirus programs. Norton just does not want to make their product accessible, straight and simple.
Sent from my iPhone > On May 25, 2016, at 4:14 PM, Andy Baracco via Talk > <[email protected]> wrote: > > Making it easier for a user to remove would also make it easier for malware > to remove it. > > Andy > > > -----Original Message----- From: Chris Skarstad via Talk > Sent: Wednesday, May 25, 2016 12:26 PM > To: Pamela Dominguez ; Window-Eyes Discussion List > Subject: Re: using the norton removal tool and ridding myself > ofNortoninternetsecurity > > Norton is a different type of thing. I mean, just the fact > that they had to produce a special tool to remove their software shows > how bad it is. Any good software developer should make it easy for the > user to uninstall the program, and leave no traces of the program > behind, you know just in case they might just wanna change their mind > and put the program back on. Also, this captcha thing...don't even get > me started. If they're going to protect their instalation with one, > offer an alternative. i guess the people at Norton don't think blind > people can use computers independently. I shouldn't have to ask for > sighted help. Actually, the program shouldn't have even been downloaded > and installed onto my pc in the first place, but we won't go there. > > > > > > > >> On 5/25/2016 3:20 PM, Pamela Dominguez via Talk wrote: >> You mean you don't have to do that anymore? I know in 98, xp and vista, I >> had to make sure something was fully installed, or I couldn't uninstall it. >> I didn't know things had changed. Or is it just changed when you are using >> a removal tool instead of just uninstalling a program? Pam. >> >> -----Original Message----- From: Rod Hutton via Talk >> Sent: Wednesday, May 25, 2016 12:29 PM >> To: 'Chris Skarstad' ; 'Window-Eyes Discussion List' >> Subject: RE: using the norton removal tool and ridding myself of >> Nortoninternetsecurity >> >> Hi Chris, >> >> My gut tells me to do a system restore back to the time just after Norton >> was installed, and proceed to uninstall it then. >> This wayk, you have a full installation of Norton to work with. >> Another choice, if you don't like the system restore idea, is to install >> Norton again from the web, again, with the goal of having a full >> installation. >> Of course, the removal tool should work just fine, and I've used it myself, >> since it is very powerful. >> However, my advice comes from my experience of the bad old days when it was >> necessary to ensure a program was fully installed before you were able to >> uninstall it successfully. >> As for your Winamp playlist editor problem, I'd be happy to talk with you >> via Skype or telephone, if you'd like help. >> Simply write to me off list. >> >> Best, >> >> Rod >> >> >> -----Original Message----- >> From: Talk >> [mailto:[email protected]] On Behalf >> Of Chris Skarstad via Talk >> Sent: May 25, 2016 11:10 AM >> To: [email protected] >> Subject: Re: using the norton removal tool and ridding myself of Norton >> internetsecurity >> >> Hey Chris >> >> >> >> I have another idea that I might investigate as well. I have a sighted >> friend who might be willing to do a remote session with me and he may be >> able to read the captcha that way. I hate when these programs download this >> extra stuff you don't want or need. To me, it should be a hell of a lot >> easier to uninstall these programs. If norton insists on having a captcha >> built into their installer, it should have an audio challenge button so that >> blind people can listen, and get the job done a whole lot faster. It's >> embarassing enough to ask for help, let alone having downloaded something >> you didn't even need to. Outside of that, I have to say this new system is >> running very nicely! Window-eyes is still not reading a few things like >> some text areas, and the Winamp playlist editor still remains to be silent, >> but I have people looking into that. >> Thanks! >> >> >> >>> On 5/25/2016 9:20 AM, Chris Grabowski wrote: >>> >>> Hi, >>> Best advice is to get a set of eyes to run the Norton removal utility. >>> Antivirus programs do some things that prevent programs like revo >> uninstaller to completely remove them. It makes sense actually. You >> wouldn't want a virus to easily remove Norton. >>> >>> >>> Window-Eyes Product Support >>> Ai Squared >>> 725 Airport North Office Park >>> Fort Wayne, IN 46825 >>> (802) 362-3612 >>> www.aisquared.com >>> >>> -----Original Message----- >>> From: Talk >>> [mailto:[email protected]] >>> On Behalf Of Chris Skarstad via Talk >>> Sent: Tuesday, May 24, 2016 11:29 PM >>> To: [email protected] >>> Subject: Re: using the norton removal tool and ridding myself of >>> Norton internetsecurity >>> >>> Hi >>> >>> >>> I don't currently have the plugin but I can get it for sure. I don't >>> believe that would work though, because remember, Firefox has to be >>> running and in focus for the plugin to do its work, so I don't know if >>> that would do the job. >>> >>> The removal tool is a separate program that you download and run >>> completely separate from Firefox. >>> >>> >>> >>> >>> >>> >>>> On 5/24/2016 11:20 PM, Andy Baracco wrote: >>>> Do you have Firefox? You could try using the Webvisum add on for >>>> Firefox to help you solve the CAPTCHA. >>>> >>>> Andy >>>> >>>> >>>> -----Original Message----- From: Chris Skarstad via Talk >>>> Sent: Tuesday, May 24, 2016 6:42 PM >>>> To: [email protected] >>>> Subject: using the norton removal tool and ridding myself of Norton >>>> internetsecurity >>>> >>>> Hi folks >>>> >>>> >>>> Well, I've gotten myself in quite a bind here, and I don't quite know >>>> what to do next. A few nights ago, I downloaded a program that had >>>> other software bundled with it, and one of the programs was Norton >>>> Internet security, this is of course a trial version. I didn't want >>>> it on my system so I ran a little program I use called Revo Uninstaller. >>>> Most times, it can remove programs and go a bit deeper and remove >>>> some registry entries and other files left over, without being >>>> destructive to other programs. With some programs, though, it has to >>>> run the program's original installer. Can you guys see where this is >>>> going? I was somehow able to get the program to uninstall from my >>>> system, but not completely though. Unfortunately there are no >>>> entries for it in the listing for programs and features, and after >>>> Revo Uninstaller ran and did the best job it could, unfortunately, it >>>> removed the entry for Norton Internet security. I looked in >>>> c:\program files\(x86) >>>> >>>> and found the following folders. Norton Internet security, and >>>> Norton Installer. I looked inside the folders, especially norton >>>> installer thinking there was a way to uninstall it from there, but no >>>> dice. So I dit a bit of research and found out that Norton has a >>>> removal tool. I downloaded it and ran it and agreed to the license >>>> agreement, but when I got to the next screen, ...I was greeted with a >>>> security check screen with a captcha that I absolutely, positively >>>> can not solve no matter what. Does anyone have any idea about how I >>>> can figure out how to get past this captcha in some way, or am I >>>> going to have to rely on a pare of working eyes to get past this? >>>> Alternatively, do you guys think it would be safe for me to delete >>>> the 2 folders in question? I did a bit of checking and it looks as >>>> if Norton, in its infinite wissdom has disabled Windows defender, and >>>> there's no way to re-enable it until I can get Norton off my system. >>>> Like I say, I never actually meant to download the program but it >>>> came bundled with something else and I've no idea how to rid myself >>>> of it. I don't want to do anything destructive, as this is a brand new >> machine running >>>> Windows 10. Hopefully, one of you guys will have some answers. >>>> >>>> >>>> Thanks! >>>> >>>> I have to say I feel kind of embarassed about this one. >>>> >>>> >>>> Chris >>>> >>>> >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of the >>>> author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wq6r%40socal.r >> r.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> >>>> I'm not wearing a diaper, so don't try to change me. >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40a >> isquared.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h >> otmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/geodom%40optonline.net. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rascal0826%40verizon.net. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wq6r%40socal.rr.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > I'm not wearing a diaper, so don't try to change me. > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/dgbowles%40msn.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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