Hi samuel,
if you can get a helpline number for eset they are very wise with screen readers and will remotely access your pc and fix this for you. not sure which country you are in, but there is a customer number on their web page, and they are really really good. I have always found they know exactly what to do when a big problem like this appears.
hope this helps.
Lee, Emily my guiding furry snowflake and Chester and simba the feline fellas
leehodge on dice world
My wife is JessHodge on Dice world
Follow me on Twitter Lee__Hodgson with two underlines between first and second names, and on audioboo user name leehodge
                

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