Thank you Albert and Lee. I'll get in contact with Eset and see what they can do.

On 28/09/2016 12:42, Albert Toh wrote:
Hi Samuel,

I face a similar problem that you are facing. Regretably, Window-Eyes, as it is now, will not work with the secure Ibanking page.

The work around would be to use an alternative screen reader such as NVDA, which works relatively well, if you can put up with some relatively minor accessibility issues.

Albert

-----Original Message----- From: Samuel Wilkins via Talk
Sent: Wednesday, September 28, 2016 5:23 PM
To: Window-Eyes Discussion List
Subject: Major Problem with Eset

Hello everyone,

I am having a major problem with Eset which I can't solve with
Window-Eyes.  I am trying to log into my bank, but Eset insists on
opening its secure banking payment system, and it is seeing Window-Eyes
as a key logger threat.  I don't know how to set Window-Eyes to be in
the whitelist, and I can't get into Eset to turn the banking payment
system off because Eset is now refusing to interface with Window-Eyes.
I managed to open the advanced settings, but Window-Eyes will not
respond to any tabbing or use of the arrow keys, so I can't check to
make sure the enable use of graphics is turned off.  This is
particularly important, as I can't even check the amount in my bank
without logging in.  Can anyone help with this?  Thank you.



--
Regards,

Samuel Wilkins

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