You can add my dissatisfaction with Eset over this and other recent
interface access problems with the product. I'm actually up for renewal,
but with the release of version 9, I decided to completely remove NOD32
from my system and will not be renewing. I've always been a big fan of
Eset from the beginning especially because of their past commitment to
accessibility and have recommended them to others, etc. I guess they've
chosen a different path (and so have I).
On 9/28/2016 7:52 AM, Samuel Wilkins via Talk wrote:
Thank you Albert and Lee. I'll get in contact with Eset and see what
they can do.
On 28/09/2016 12:42, Albert Toh wrote:
Hi Samuel,
I face a similar problem that you are facing. Regretably, Window-Eyes,
as it is now, will not work with the secure Ibanking page.
The work around would be to use an alternative screen reader such as
NVDA, which works relatively well, if you can put up with some
relatively minor accessibility issues.
Albert
-----Original Message----- From: Samuel Wilkins via Talk
Sent: Wednesday, September 28, 2016 5:23 PM
To: Window-Eyes Discussion List
Subject: Major Problem with Eset
Hello everyone,
I am having a major problem with Eset which I can't solve with
Window-Eyes. I am trying to log into my bank, but Eset insists on
opening its secure banking payment system, and it is seeing Window-Eyes
as a key logger threat. I don't know how to set Window-Eyes to be in
the whitelist, and I can't get into Eset to turn the banking payment
system off because Eset is now refusing to interface with Window-Eyes.
I managed to open the advanced settings, but Window-Eyes will not
respond to any tabbing or use of the arrow keys, so I can't check to
make sure the enable use of graphics is turned off. This is
particularly important, as I can't even check the amount in my bank
without logging in. Can anyone help with this? Thank you.
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