At the risk of being shot down, I'm curious for those of you who've switched 
from JAWS or still use it how it compares to Window Eyes.  When I first needed 
a screen reader and picked Window Eyes it was largely because I was told the 
customer service was so much better than for JAWS, and I truly was impressed 
how easy it was to reach someone at GW.  This list has been my larger source 
for WE help, but I've needed to call GW a few times over the years.  Let's say 
that VFO gives me a transfer to JAWS by some miracle.  Is that better than 
NVDA?   I guess if there is a group list this for NVDA users and some good 
sources for learning the program, I'll adjust to that, but so far I've found it 
very verbose and I don't know the ways to adjust it yet.  I completely 
understand that not having to pay for a screen reader is very tempting, but I 
don't want that to be my only reason for choosing a screen reader once I cannot 
use WE anymore.  




 

-----Original Message-----
From: Don H [mailto:[email protected]] 
Sent: Wednesday, November 23, 2016 9:54 AM
To: Van Lant, Robin; Window-Eyes Discussion List
Subject: Re: Steve Clower

Well I don't like change when it comes to my technology but knowing that WE has 
no long term future I have began the process of learning to use NVDA.  I must 
say I am very impressed with NVDA and am finding in many cases that NVDA works 
better than WE.  I do have two SMA's left and it will be interesting if they 
are honored in some way.  I would think a cash refund would be in order but 
having delt with FS in the past know it won't be handled in a way that benefits 
the user.

On 11/23/2016 10:46 AM, Van Lant, Robin via Talk wrote:
> Well said, Grumpy Dave. I'm disappointed, but if a business can't make it, 
> they do what they can.  I unfortunately think I paid for an SMA and haven't 
> used it up, so I'm hoping VFO will give me some sort of credit for that if 
> I'm told to switch.  I've never used JAWS and only played with NVDA a tad.  I 
> don't like transition, so I hope we can support each other as users for as 
> long as possible.
>
>
>
>
> -----Original Message-----
> From: Talk 
> [mailto:[email protected]] On 
> Behalf Of Dave via Talk
> Sent: Tuesday, November 22, 2016 8:11 PM
> To: Don H; Window-Eyes Discussion List
> Subject: Re: Steve Clower
>
> I don't think GW Micro sold its Customer's out.
>
> Cash Flow has been a problem for a while, and GW Micro started to sell
> future Upgrades to make up for the low Cash Flow.   JAWS does this, and
> I forget what they are called.   SMA's?
>
> Anyway, when you sell future upgrades at a discount, chances are that money 
> is going to pay today's Pay roll and Expenses, and when Tommorow comes, well 
> when tomorrow comes, and cash is still short, you start making Crazy Deals 
> with the Devil.
>
> Allowing a Free version to anyone owning a copy of MS Office was a
> questionable choice for GW Micro to do.   Perhaps they received a token
> Royalty from Microsoft for every Free Copy Registered.    Hard to know,
> since no one is telling why that deal with Microsoft was done, and what
> GW Micro hoped to gain from it.    Money of course, but how?
>
> I enjoyed dealing with the original cast of Characters at GW Micro.
> Good Mid-west values and I think they gave award winning effort when 
> producing their Screen Reader, and then supporting it after the sale.
>
> I doubt if GW Micro sold us out.  But, when a Company doesn't have the cash 
> to hire more talent to keep up with the latest Operating System, as well as 
> everything else GW Micro  was doing.
>
> Hard to really know what the Newest Parent Company intends.  This is one of 
> the problems when getting swallowed by a larger fish, which then
> gets swallowed by even a larger fish.   Communication is bad enough even
> within a small Company like GW Micro, but add a couple of extra layers and 
> it's a wonder that anything good gets out the door, or even done!
>
>
> Customers?  What Customers?   We have Customers?
>
> Grumpy Dave
>
>
>
>
> --
> Dave <[email protected]>
>
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